「Красивые виды у этого отеля, сервис хороший. Ночевали одну ночь. Услуга прачечной там длится 36 часов, пришлось застирывать пятно на штанах в ручную.
Территория большая, с выходом к океану. Внизу песок черный, очень красиво. Были в феврале было ветрено, но из за малого количества гостей в отеле в этом была своя изюминка. Всем рекомендую.
Завтрак континентальный, с выбором блюд каша, омлет, десерт. Было вкусно.
Вечером ужинали в ресторане при отеле, всем понравилось. Отдыхали компанией вечером у бассейна пили портвейн )」
訪訪客用戶Excellent place to enjoy life: very welcoming staff, delicious breakfast, overall a very good experience.
We arrived after midnight and receptionist was waiting for us, there was a box with foods and drinks prepared in case we didn’t have a dinner.
We loved our stay and can recommend it.
SShirley MerciecaWe were very happy with the service. The receptionists were all very helpful, especially Bruno, and the room and beds were very comfortable too. When we requested a mini fridge, they efficiently provided us with one. The only thing we didn't like was the fact that we, as hotel guests, still had to pay €4 to park our car inside. This should have been free for hotel guests.
訪訪客用戶The hotel is located in a comfortable position, close to the north cost in a small town, just 15/20 minutes drive from Ponta Delgada & the Airport.
To my surprise when we arrived there were two type of rooms, suites or bungalows, of course according to the price we paid we were assigned the suite.
What surprised me that during the booking process to photos we saw were not the suites, which led us to believe that was going to look different than it actually was.
The amenities were limited, there is no safe or fridge in the suites.
In the bathroom the paper holder was rusted because it has been positioned under the towel rack.
The breakfast included option was fine, but little limited and repetitive, fruits were fresh and good, as well as well various cheese and hams choices.
If you can get a cheap price for your stay is overall a good option, but bear in mind that there are some caveats.
I would suggest to the hotel to update their images on the platforms and separate clearly the type of rooms available in order to avoid unwanted surprises for the guests.