伊拉水療飯店(Ira Hotel & Spa - Adults Only)

We loved our stay at Ira Hotel. It was a beautiful, quaint hotel built right into the cliff overlooking the sea, and felt very "Greek" in its architectural style. The view from the pool, lounge area and our seaside room was absolutely breathtaking! We saw the sunset over the caldera every evening from our balcony -- the best hotel view we had during our entire trip! The hotel is quiet, yet conveniently located (within walking distance) to the city centers of Firastefani, Fira, and Imerovigli, including shopping and dining. The breakfast buffet was very nice, but it's too bad you can't enjoy the view from the restaurant. Just a few things to note: as it is cliffside, there are quite a few steps involved on the property -- our suite itself had 3 levels! Also, the pool is pretty small, but big enough to dip in and cool off. Most of the staff were very friendly. I would absolutely stay and again and highly recommend this hotel!

艾拉飯店及水療中心令人失望的經歷 由於當前戰爭的激烈，我飛往聖托里尼的航班被取消，我的特拉維夫航班突然被取消。滯留在以色列的我聯繫了艾拉水療酒店，迫切尋求同情和幫助。 不幸的是，他們的反應缺乏同情心。 在分享了我的困境並要求退款或重新安排預訂後，他們冷冷地要求我提供取消航班的證明。我立即提供了證明，但卻得到了簡短的答案——我的預訂不可退款，也沒有提供其他解決方案或住宿。 在危機時刻，同情和理解是最起碼的。然而，艾拉飯店及水療中心對不退款政策的堅定承諾，沒有一絲願意共同努力解決問題的跡象，讓我感到被忽視和憤怒。 這不是對待特殊情況的客人的方式。艾拉飯店及水療中心的無情反應在我的記憶中留下了永久的污點，使我無法推薦這家旅館。他們需要重新考慮自己的做法，否則他們就有可能疏遠無數潛在客人，而這些客人在充滿挑戰的時期所期待的不僅僅是這種無情的冷漠。

IRA was amazing!!! Excellent staff and amazing views. You will love it, if you stay. Don’t think twice, nice and convenient location between Fira and Oia. We loved it and are definitely coming back. The staff were very friendly and pleasant. Breakfast was delicious and fresh. Lovely hotel. You will enjoy. Perfect for the sunset view.

一切都非常好，優秀，細心的員工，漂亮，舒適，位於中心，乾淨的霍耶爾。 我們的整個圖像都被刪除了，直到我們房間裡的一次事故損壞了一件裝飾品，我們不得不支付 150 歐元。我們認為成本過高。最奇怪的是他們要求用現金付款。因為他們沒有收到卡片。

Ira hotel and Spa was amazing. The location is great. It is just 2 mins walk to the pedestrian way and in the most quiet location of the Fira town. The staffs were friendly and polite. The service was exceptional. The view of this hotel is breathtaking. We will come back to this hotel as we love everything about it.

We had the most amazing stay - the hotel is lovely and quiet plus dosent feel overlooked like many hotels in the area. The views are one of the best we had the entire trip especially from our balcony which we were kindly upgraded to as a birthday suprise! The staff were amazing too! I couldn’t rave about the hotel enough and can’t wait to return