麥森德斯萊斯豪華套房飯店(Maison des Lys - Luxury Suites)

Honestly, I will never be visiting this place again. I tried everything possible to keep the dates of my stay but my boyfriend was deployed and his time kept getting extended. I tried to move the dates out several times but everything showed as booked even next year. I had customer service reach out To the hotel and they were of no help. We asked for even a partial refund (total trip was over $5000) and still they said no. This is the absolute worst experience I ever had. I hope no one else goes through this. We did not purposely miss the dates of a $5000 trip but we can’t help it if my boyfriend was still deployed. My friends, family and I will never book with this property again!!!

Hotel was amazing for the price. Shoulder season in santorini. Private pool, cliffside view. Service was also amazing! People were very nice - angelo and niko. Also offered me to stay the whole extra day since my flight was late evening for a small fee. Totslly worth it! Would definitely come back and stay here.

Amazing location, really quiet area and great local food nearby. We hired a car and driving around the island is really easy and everything is close by so I highly recommend this. The view is one of the highlights, facing perfectly for a sunrise. The pools aren’t heated so take some getting used to! Overall, cant fault anything, amazing stay.

Manos (Aka Emanuel/Manreal) was the best part of this stay. He was so pleasant and efficient. Everything from bartending, serving, helping with any issues, carrying bags, but mostly interesting discussions and great recommendations. He will be the most memorable part of our stay. If he moved to a different property, we would follow him there. The hotel grounds and view and truly awesome and inspiring. Beautiful architecture, shared pool, view and blooming flowers everywhere. Our private pool and private deck was also wonderful. The layout of our 2 bedroom/2 bath suite was strange. The bathroom doors bump into the toilet and need to be danced around to get in or out. Coffee service starts at 8AM (unless you sneak in at 7:30AM), there is no coffee in your room. As someone awake at 5 or 6, that is a long time to wait. The hotel is remote and unless your tours include transportation, we recommend a rental car as you can't really walk to anyplace from the grounds (not even a cafe). Beds and pillows need improvement - these were our least favorite part of the stay. When we stayed there, most of the other guests were very private. Almost zero interaction with the other guests.

Had a great stay and would give this hotel five stars if it wasn’t for the breakfast. The quality of the food was great but every other tray was empty and it took so much time before they refilled it. The breakfast went to 10.30 but the stopped refilling at 10. So the last 30 min we were lucky if there was any bread, eggs etc left. Also the water in the coffee machines often ran out which made long lines of people waiting for coffee for 15 minutes. This was the case for all 5 mornings. A couple of times we made them aware of the empty trays and the response was not nice at all. We were accused of telling them they “weren’t doing their job” when literally all we said was “excuse me, the egg tray is empty”. Not pleasant at all. Such a shame because other from that the service (front desk) was great and everyone was so nice.

This place has so much potential given it’s beautiful view, but it’s just run down. We had a suite with a private pool. There were knobs missing off the dresser, trash can lid was broken, A/C wasn’t working properly, and there was only a flat sheet on the beds. Just little things to maintain would make a big difference. At the pool, a couple servers would sit at an empty bar. We had to get up and order everything and dirty dishes would sit next to us. Pool service would be great, especially when you have the staff. Also, it was listed that a one-way transfer to the ferry was $15, but we were charged $40.

Maison Des Lys is a beautiful hotel with lovely views. Our room was comfortable and lovely. The staff was helpful and very kind and the service was excellent. We ate breakfast and lunch at the hotel and both were delicious. Because of the location, you need to arrange transportation to get anywhere, although there are two restaurants within walking distance. I would stay here again the next time I am in Santorini.

The views are amazing. The site is a little remote, but we rented a car so that helped a lot. Being away from the crazy of oia and Fira was a plus all in. Not great for food, but good options aren’t far. Nothing walkable from here, you have to be very brave. Private pool was cold, but definitely a plus. Management was excellent and very responsive. Would definitely come back.

The hotel was beautiful! In a remote area so a form of transport (hiring a car) is a must! However, the rooms were cleaned every day and the staff were very polite and hard working! Would definitely recommend.