We had a power outage during the night, which is okay I’m not too mad about it, but in the coming morning I had not hot water to use, it was 7-10 degrees and really cold, both me and my fiancee needed to take shower for our wedding photo that day, it should be the best day of our life but this hotel ruined it. After I complained to the manager, they gave me nothing to compensate, we’ve spent $1000 CAD per night, and yet we had no power and hot water to use, and the attitude of the manager was rude, no partially refund, no discount, no nothing.
翻譯