This little hotel gets a lot of press and good recommendations, so I have to admit I was a bit skeptical. However, our three-night stay really lived up to expectations. The property is breathtaking and the grounds are immaculate. There are only a few rooms, so your stay will always feel private and intimate. The staff is happy to help with anything you need and answer all questions. Seriously, special shoutout to Gloria, Regina, and Oscar - best front desk interactions I've ever had. The efforts of these three (and the rest of the staff, of course) made our stay absolutely wonderful and I hope that they're recognized for all the hard work they do answering questions, solving problems, and making tourists feel at home. The only criticism I have is with the dinner menus. Most of the food was fine, but the options were very European. I would have loved to see some Guatemalan food on the menu - things like pepián, jocon, hilachas, etc. That being said, the best food we had was the special Thanksgiving dinner, which was an unexpected bonus and very good! One important piece of context I'll offer to readers: Keep in mind this is a lakefront hotel with no road access in Guatemala. There will be things it doesn't have. There will be times you have to wait for something, or maybe you run out of hot water, or maybe the wifi goes out for five minutes. Your roof is a palapa-style palm roof. There are bugs. You will be exposed to nature, including in your (fully enclosed and amazing) bathroom. There are dogs. If you want to go anywhere else, you need to take a boat. If you take a public boat, you need to flag them down. In general, it helps to speak at least a little bit of the language of the country you visit. This is all part of the experience and if that doesn't sound appealing to you, you should look elsewhere and that's ok!
翻譯