聖克魯斯-德特內里費省Plaza José Javier Pérez Pérez附近住宿

Fabulous hotel with the most amazingly helpful staff. Shout out to Conny on Reception, you were just wonderful when we arrived, thank you! Peaceful, calm and tranquil would best describe the hotels ambiance. The gardens with their fruit trees are enticing. This is a place to re-charge your batteries and relax, be looked after and eat great food. We experienced no issues whatsoever with Wi-Fi as has been mentioned in posts elsewhere. On site restaurant offers an excellent menu cooked to an equally excellent standard. If you have mobility issues, it might be worth noting that only the junior suites have showers, other rooms have a shower over the bath. On the down side, beds are tired and very hard but the topper provided by the housekeeping staff certainly improved our sleep quality. Looking forward to visiting again before the end of the year, fingers crossed.

Booked a full board and food was up to expectations. However do note that drinks (alcohol, soft drinks and even water) are charged separately even under full board. The bed in the room was adequate and had a great unobstructed view of the coast.

Extremely clean accommodation. The apartment has everything you need. The terrace is large, which in my opinion is extremely important. The staff is very friendly. It is really an accommodation to be recommended, especially considering the ratio between the price and the services provided.

If you're a wheelchair user, please make sure to let the hotel know with plenty of notice. I use a wheelchair that doesn't fold and I couldn't get into my room without taking the wheels off as there's a wardrobe immediately as you enter the room. Fortunately, I am able to walk and only use my chair for longer distances.l, but for others, this could be a real issue. We stayed in that room for one night and they were happy enough to swap me into a different room in the morning. That first night was awful. There were concerning dips in the floor and the noise from being next to the ocean was so loud, plus the wind rattles the windows, it sounded like I was lost at sea. The receptionist was lovely and upgraded us to a family room, no issues, though I hope for the sake of others that there are double rooms available that are more accessible, not just family rooms. The family room was luckily on the other side, so it was totally silent. The breakfasts were quite stale and the milk for the cereal was warm so stuck with the crepes every morning. We did have dinner here one evening but unfortunately, when I got to the dessert stand, there was a cockroach crawling on the food. They were very apologetic and gave both of us a glass of wine as an apology, but then still had to pay full price on the meals. Fortunately, we did bring an extension cord as there weren't many sockets and not all of them even worked. There were no ceiling lights, just plug in lamps, which made it quite dim at night. The pool is barely heated but it takes a few seconds for your body to acclimatise. The mattress is quite firm and I found the pillows were far too high. Also beware that the hotel is on a VERY steep hill. Luckily, I can actually walk quite well in hot weather but I was definitely out of breath when I got from the bottom of the hill to the hotel. The WiFi is awful and I ended up just using my data. The zoo is well worth visiting though and it's a very short distance away. As you come into the hotel, it's got a huge lovely lobby which was lovely to sit in, so it really surprised me how poor everything else was. I have no ill intentions and the staff were lovely but I have to be honest.

我和我的家人剛從聖塔芭芭拉（Santa Barbara）回來，我們最初入住了7晚，但是由於冠毛病毒和西班牙鎖定，我們提前退房了。 我們是鑽石會員，我們的公寓很棒，我們有2間卧室的精英公寓501，這是一個溫室，可俯瞰大海和海港，該公寓漂亮，設有3個狹長的陽台。陽台上有日光浴浴床，使我們感到驚喜，這是我們度假期間大部分時間在房間裏的理想選擇。還包括一台非常方便的洗衣機。 關於度假村的主要事情是工作人員很棒。我們每天晚上都去餐廳用餐，得到了Jitka及其團隊的出色服務。即使餐廳在大多數晚上都被預訂滿了，但食物卻很棒，速度也很快。 接待人員非常好，其中包括總是與客戶保持可見和親切的經理，我們認為他們會儘力處理艱難的處境，我們期待今年晚些時候在這裏逗留，並祝所有員工一切順利。 我添加了可愛公寓的照片！ 周家