I was very disappointed with my stay. I called a month in advance to surprise my friend with the “Birthday Package” that they offer on their wed site. I called again a week before and again 2 hours before check-in to make sure it was getting done. I was told they were working on it, and have everything in place. We show up and the room has not one decoration or celebratory thing done to it. I was soooo upset! Please done offer special packages, if you can’t follow through. This was my big surprise for my friend and I was left with nothing.
翻譯