This is one of the worst stays I can remember in recent travel. The service at the front desk was terrible. The pool was closed (part of the reason we chose this hotel) and the front desk was very rude about it when asked - no apology, just that it wouldn’t be open at all. I also asked for earbuds for the workout equipment (as stated on the sign) and was just told they don’t have any - no explanation, no apology. There was expired milk in the fridge (our stay was Jan 19-21) which a member of our group poured on their cereal and it came out chunky. The TV stopped working during our stay. The shower water never got above a lukewarm temperature. When asked if there were sheets for the pull out sofa and an extra towel for our room (we had 2 towels for a room that sleeps 6), I was met with an attitude at the front desk - like she couldn’t be bothered to get off her chair and go get the bedding. Parts of the breakfast were pulled by 9:30 on Sunday even though breakfast does not end until 10:30. When asked if they had more cinnamon rolls, the answer was just no. I would definitely not recommend this hotel.
翻譯