薩克森飯店別墅及水療中心

This hotel is one of the best I’ve ever visited. That is why this was my 3rd stay there. The staff is amazing, the accommodations are impeccable, the food is delicious. I literally could not ask for a better experience. They make everyone feel like a VIP. Will definitely stay here again.

Kundenservice der seines gleichen sucht, kaum zu überbieten. Ein echtes Leading Hotel of the World mitsamt Restaurant.

Rooms are all spacious and well fitted, although the light controls and especially TV controls take a bit getting used to. Service was OK, staff at restaurant sometimes seemed a bit frazzled by simple requests. For example ordering two of the same drink at the same time but having them delivered 10-15 minutes apart. That being said food was pretty good once it arrived. Internet went out during our stay and it was impossible to reach front desk at times. Not sure how this happens but not answering phones for in house guests is unacceptable. A lot of constriction also going on, indoor restaurant non existent and one of the pools closed. Food is served in what seems like a temporary space. Not sure I'd recommend this hotel unless you must be in Johannesburg and specifically in that area.

Stayed here for 2 nights at the end of a long safari in Botswana. The majority of the hotel was under construction which included the main pool, outdoor terraces, lounge, main restaurant. There was only one small area for a guest to go outside around a small lap pool but services were non existent there. The restaurant GREI was in a small cramped space with average, overpriced food and no convenient restroom to use. You have to go downstairs past reception and into the banquet hall. Breakfast was a hike through a tube over to the other side of the property into what looked like a corporate meeting area. The rooms were outdated with threadbare and worn furnishings. There is no coffee maker in the room. The place lacked any charm, nothing to do there and service was mediocre. Something must have happened here when you read other reviews. I would not recommend this place nor would I return. BEWARE of construction as it says finished approx May 31 and there was no way it would be completed.

Went for just Spa & Dinner and both were horrible. My pedicure was bad almost nothing done in terms of scrubbing. I then ate Dinner a Lobster Thermidor. It wasn’t fresh plus very dry and got sick when I got home. The hotel is now outdated in almost everything except the art and landscape. The worst value for money in my life.

The Saxon is a beautiful place, with a fine collection of African art and well tendered grounds. What sets us apart, however, is the quality of the service. Staff felt like they were really focused on ensuring guests got just what they wanted from their stay, service was intelligent and personal. This really moved what would anyway have been a better pleasant stay up to an exceptional experience. The Saxon isn’t cheap, but I’d say it’s actually good value given the overall experience. Would definitely choose it when staying in or passing through Jo’burg again.