No hot water for over an hour after arrival, had to call maintenance to be fixed. Very large carpet stains all over room, and leafy greens still on carpet near bed from prior guests. Ac shut off and wasn’t fixed until morning time…myself, my 7 month pregnant wife, and 11month old were extremely hot for our get “get away” from the desert heat. Also no room gift as paid for and called 7 days, and again 3 days before my visit to ensure would be in order to surprise my wife for her birthday…not the experience I was expecting to have when paying over $800 for 1 night stay.
翻譯