樂貝爾熱拉克飯店(La Bergerac Boutique Hotel)

It was bad! It used to be a beautiful place years ago. Not anymore. Landscape is not taking care of. I got mosquito bites. There were spider webs in my room and I saw one🕸️on the shower towels. Service was poor. I tried to get another room and was told the hotel was full which I didn’t believe. It looked empty instead. Their policy won’t accept cancellations so you will loose your money. Staff was ok. Not so welcoming and accommodating. The bathroom smelled bad. Water didn’t drain well in the shower. The toilet had a brown stain. It looked gross and dirty. The wood floors made a creaking noise when you walk around the room. I stayed there for two nights and couldn’t wait to get out of there! Do not stayed at this place and save yourself a terrible experience!

A little way out of downtown San Jose but walkable. Big room and large bathroom although there was a bit of mould on the very high ceiling it was otherwise clean. Traditional breakfast was included. Was very quiet and right next door to a large Starbucks and close to large supermarket

Esta estancia fue tan terrible que tomamos la decisión de no quedarnos en la segunda noche que habíamos reservado. 1. No se respetó el acuerdo tomado con hoteles.com con la opción "paga después" que había seleccionado para los tres cuartos reservados. Cuando llegamos al hotel, el cobro se había realizado en mi tarjeta para los tres cuartos, sin pedirnos la autorización previa o avisarnos. El hotel nos respondió de manera muy abrupta y desagradable que no era de su responsabilidad honrar los términos de hoteles.com. Hice un reclamo a la plataforma el jueves 2 de marzo, no he recibido respuesta hasta la fecha. 2. Los cuartos estaban en condiciones deplorables de suciedad y mal estado (ver fotos adjuntas). Mi colega reportó una plaga de hormigas en su cuarto. El recepcionista le respondió en un primer momento que no se podía hacer nada al respecto ya que "el cuarto había sido asignado en el sistema". Insistiendo, se le asignó otro cuarto. Cabe mencionar que el encargado el día después hizo uso del baño de mi compañera en su propio cuarto. 3. A pesar de nuestras quejas, el encargado se negó a ofrecernos una compensación o por lo menos presentar alguna disculpa.

Excelente servicio y ubicación, muy recomendable, el personal es muy amable.

For a one night cheaper stay in San Jose, it is a nice enough hotel. The location is good, next door to a Starbucks (for the real stuff you have to go to a plantation), there is a grocery store (Auto Mercado), and a few restaurants, all within walking distance.

Had a great experience. The room and bathroom were great, and I had a private enclave out the back door. Which was really great. I was able to walk to the museums and downtown stores easily from here. My only negative was that there was accumulated dust on one of the bedside tables, I didn’t mind it, but it would have bugged some people.

It is understaffed, so breakfast is available only in a one-hour window, and they ran out of coffee! Lovely landscaping on a quiet street.

I like the old-fashioned feel of the hotel and how it integrated plants into the space.

Shower not working properly and too much insects in the room and communication very poor