聖米格爾-德阿連德Ignacio Ramírez Center附近住宿

We have stayed at this hotel a number of years ago. It has since changed management and has completely gone downhill. The hotel is in desperate need of TLC on every level. Peeling paint on the walls, beds that are so hard, uneven floors which are incredibly dangerous at night. The reception staff were often either not available or uninterested in us as guests. The continental breakfast is pathetic. Very sad as the location is good. We will be looking elsewhere in the future

The hotel that sits atop a large hill in San Miguel has wonderful views and an extremely large terrace for each room. The views are magnificent. That is about all I can say is wonderful for this place. I have stayed in some gorgeous hotels in large cities and tourist destinations. I know boutique hotels are not the normal hotel experience, since I have stayed in them as well, but what most boutique hotels do very well is service. Ilo rojo doesn't know much of anything about service. Here are some of the things that shocked us. There was no iron or ironing board in our rooms. There was no way to get any ice (more on that later). The terraces where with beautiful views were just that. They had one cheap patio table, with a umbrella stand (more on that later) and a metal bar for a fabric canopy, which was missing. So if you want to enjoy the terrace/veranda during the day, good luck. The heat will run you off quickly. Now to the service. After a wonderful time in the city, we wanted to get some beverages we bought at a market to enjoy in our rooms on the terrace/veranda at night but couldn't find any ice or cups in the room. So I called for some sort of cups and was told they would see what they could do. About 20 minutes later I was rewarded with 2 plastic cheap cups. Ok, no big deal. I needed at least 4. So I went down 4 levels (by stairs) to the bar and asked for 2 more cups and a cup of ice. I was told there was no ice at the bar so they would have to get some and bring it up. Never heard back from them again. It was later, so I decided to just forget about it. Next morning we went to breakfast at the hotel restaurant, again on outdoor terrace at the bottom of the hotel. It took over 15 minutes for someone to come over. After ordering coffee and breakfast, we watched the waitress/bartender roam around and deliver some items to each of the various tables but not complete orders. It took over 30 minutes to get coffee and we actually received our food before the coffee for the 4 of us that we ordered before food. In fact, 1 person received their order, then 10 minutes later then another person and lastly, I received my order about 15 minutes after everyone else in my group. What kind of restaurant delivers orders 1 at a time when each item is ready. Next, the pool which is smaller than most people's bathrooms (in the US), has to be reserved by the hour. It was sad. However, we had a kid in our group and we thought it would be great to have him swim a little. We also thought since we had some beverages from the night before, we could hang out by the miniature pool for a bit and indulge in a few drinks. Again, we asked for some ice from the concierge. The concierge went to the bartender and bartender told the concierge something and they both walked past me to the other members of our party to tell them beverages were not allowed at the pool. Could have told me that while I was standing there asking the for the ice. This was little irritating

Todo el hotel es recomendable, limpieza, el personal super amables, en especial Dulce, Lalo de recepción y en comedor Roberto siempre al pendiente de cualquier situación. El desayuno muy rico y basto! La ubicación super buena, y lo recomiendo totalmente! Gracias por el excelente fin de semana!

我比過去更想喜歡這個地方。這裏有着古老的魅力,有黑木,塔拉瓦瓦和波夫達天花板。價格也很合理,但在這裏你花很多錢就能買到東西。這裏沒有很多房間設施,沒有小冰箱或微波爐,公平地說,在墨西哥相對很少見。但是,儲存的肥皂和東西非常便宜,就像美元商店一樣便宜,他們幾乎不費吹灰之力。我無法完全控制這家小便利店的營業時間,因爲這家店似乎永遠都不開門,所以也不可能買我們自己的。如果前台的女士們不是那麼粗魯,我可能可以忽略這些東西。在我們逗留期間, 我曾一度以爲我把鑰匙丟了.當我去要求另一個時,兩個職員在開始花太多時間聯繫他們需要聯繫的人來編另一個鍵之前,真的互相翻了翻眼睛。他們幾乎不給我寫信,在過程中很晚才告訴我,我必須爲替換工作支付現金。我不能僅僅在房間的檔案卡上添加費用。所以模擬。同樣地,後來到了離開的時候,當我走近她,告訴她我們要退房時,同樣的一個職員也只是瞪了我一眼,直到我丈夫在我身後出現,她才向我致意,說一切都準備好了。她甚至笑了,我不禁爲她行爲舉止的突然變化的荒謬而笑。我不知道我是不是做了什麼冒犯她的事,或者她只是一個可惡的人,但是她絕對是我們下次進城時留在別的地方的原因之一。