My stay was ruined by the hotel itself.
The A/C couldn't go below 65 and the windows couldn't be opened. This made my room feel stuffy for most the evening.
To escape the stuffiness, I ventured out for the evening. I ended up loosing my purse and all of its contents. To reach safety, I waved down a cab an asked to be taken my hotel.
Having no ID, room key or money my cab driver was reluctant to allow me to leave his car. I asked a woman standing in front of the hotel to get security.
No security came to cab. Instead, security locked the door of the hotel at 9 pm. This made me think I was at the wrong hotel. The cabie and I were forced to go to another hotel, that knew me, to validate my identity and ask for directions.
We returned to the same hotel and confirmed I was a guest.
I asked the front desk clerk if there was any way to pay the taxi through my room. The clerk didn't even know if this possible.
I was a female guess in dire need of help and the clerk didn't even know the hotel's policy of what do to when a guest arrives in a cab in extreme distress!
I gave the cabbie my address and phone numbers. So I could reasonably give an him assurances that will I pay him in 2 days with a large tip.
Me loosing purse while out is a common event. Why did the hotel staff repond so poorly?
翻譯