After two contacts regarding very late check-in, they still gave my room away. Room was filthy when we checked in. Hallways in front of room was filthy with trash for 3 days. Sofa bed was broken with bent frame, uneven bed, and absolutely unsleepable for my family. Homeless people camp outside our room on the bay side all night long, leaving a very uneasy setting for relaxing on the patio area.
翻譯