聖迭戈德爾馬萬豪飯店(San Diego Marriott Del Mar)

This was the worst hotel I've been too in a long time, let me break down my entire experience. I woke up the first morning with stomach pain. I went down to the front desk and noticed that they had yogurt for sale. I bought the yogurt and asked the lady if they had spoons. She said no. Not, one moment or let me see what I can do, just no. This is a 4-star hotel, with a restaurant and room service, and you're telling me you don't have a spoon? I ended up finding a plastic fork from a meal I had the other day and used that. The next issue I had was with room service, I needed a bottle opener and called the front desk, went to voicemail. Annoyed I went down stairs and there was a dude just chillin behind the counter doing nothing. I got a bottle opener from him and went back to my room. Here's where the real fun begins: The power goes out. Pitch black in the room. Not a single announcement is being made over the PA system. So I find the stairwell and journey down to the main lobby with the rest of the patrons. There's a fire truck in the lobby driveway and maintenance workers walking around. Eventually an employee made an announcement (not using the PA, but by voice in the lobby) that there was a leak that had busted a fuse. I cannot fit my entire experience in this comment, don’t book here.

當我辦理入住時我很沮喪。首先，如果沒有行政房這樣的東西。所有配備兩張大床的房間均採用相同的設計方式，佈局也相同。唯一的差別是你住的樓層，讓我告訴你這一點。他們把我們安排在高層，空調掛在天花板上，噪音很大，我們甚至聽不到房間裡彼此說話的聲音。他不可能有一個安寧的停留。我從房間的描述中被騙了，說這是一間行政房，有兩張大床。我絕對要求退還我的錢。我覺得自己被敲詐了。

床和枕頭有點硬。在飯店的餐廳吃過幾次早餐，但兩次都很失望。鮭魚班尼迪克蛋味道平淡，配上又濕又油的薯餅。法式吐司的比例不夠。煎餅有嚼勁而且無味。不過工作人員很令人愉快。我認為萬豪酒店的價格過高。

前台工作人員很粗魯，很短而且很不禮貌。就好像他們度過了一個漫長的夜晚，不想與公眾打交道。他們給了我兩個不同的房間，第二個房間的浴室淋浴很髒，直到我要洗澡時我才意識到。由於天色已晚，而且我是和家人一起旅行，所以無法要求換房間，所以我自己打掃。所以不幸的是我明天將與管理層交談

The photos on the booking pages had created an elevated expectation of where we were staying, I had created a shortlist between this hotel and one in Torrey Pines on the beach but chose this hotel based on the main pool picture which looked exquisite, it was not and the picture is a misrepresentation of a hotel in the middle of a corporate office complex, so disappointed with the hotel, the location and the pool. Wish I’d done more research and stayed at the hotel in Torrey Pines which was a similar cost.

Property was very clean and staff was very pleasant and overall was a good stay. My one complaint were the beds. They were horrible! Not very comfortable, any movement sounded like a blender trying to grind up rocks and metal scraps. Again, top rating for staff and everything else. Looked newly remodeled and very modern. But please get new bed frames and mattresses.