SureStay Plus by Best Western San Antonio Fort Sam Houston

Very friendly staff

They threatened me with police I have chronic pain and rushed me out then cuzzed me out I was so shocked now they have been trying to charge my account for over 600$

Awesoem

Odie que no limpiaron la habitación!!!! Ni estuvieron dispuestos a limpiar más tarde o a darnos otra habitación limpia. No dan el servicio que cobran! Muy mal!Sin luz en la habitación

Esta muy viejo, te quedan los pies sucios de estar en la habitación, las toallas están por desaparecer de delgadas y súper pequeñas, la persona de recepción desagradable, no te ponen mas que una simple sábana en la cama, el olor del hotel está feo, la comida muuuuy básica, no me volvería a quedar aquí y no lo recomiendo

El desayuno es muy pobre, solo ponen cereal y algo de pan, la televisión de la estancia no funcionó y no la pudieron reparar…en general poco recomendable

It is close to railroad track. The room is spacious and good. Door to bathroom was broken. Otherwise it was ok. Good service. I didn't feel unsafe.

The A/C was left by Brittany on the highest on purpose when we left the room. When we arrived they gave us room 327 it was dirty so we requested another room.The picture of the breakfast area has nothing to be the reality. Unsecured area. Never going back. Want a refund.

Sure Stay was in a questionable area. A few homeless people loitered around the bingo hall next door. Room was clean. Tvs didn’t work first night but the manager was nice enough to accommodate my family. Manager was very helpful with things to do in the area and very knowledgeable about the restaurants around the hotel. Not a bad stay just questionable area and complimentary breakfast consisted of one choice of cereal, powdered eggs, refried beans, and tortillas. Not consistent each day, and we stayed 3 nights. Not a awful stay, but not my first choice.