聖安東尼奧北/石橡樹Residence Inn 飯店(Residence Inn by Marriott San Antonio North/Stone Oak)

Well… Marriott got me again. They charged me for parking! This is suburban San Antonio. There’s parking lots for as far as the eye can see and most are empty at night. I don’t like having to pay for surface parking with no attendant. I plan to stay elsewhere next time. Facility is ok, staff is friendly.

Overall ok stay. Exhaust was not working, sofa bed was not in good shape, cooking utensils were limited and even though facility seemed to be pet free but was seeing furs on carpet. Breakfast was good and frontdesk staff was polite and helpful.

I really didn't notice until i needed a walker after my surgery, but the access for individuals that need walking assistance are in real trouble entering the hotel. Carpets that catch your walker, door are not automatic are a real hindrance. Other than that all staff were helpful and friendly. Hotel location and safety are helpful.

The hotel was very convenient, has easy parking, and was safe and quiet. Overall I would rate it 5 stars.

The suite was big, but they advertised a lot more kitchen stuff than what was actually there.

Please go to room 414 and try sleeping on that lumpy, lopsided joke of a bed. By far the worst Hotel bed ever! Lol

Nice stay. There were a couple of issues but the staff did address them and they were helpful. Just a note the king size bed feels like a "hotel king" and a little smaller than standard.

Room was nice but the pillows were flat and the bed was not comfortable.

For starters I asked for a first floor room because I have 4 small kids and they get antsy and jump around. I didn’t want to disturb the other guest. They were unable to accommodate my request. I then ask if they had a room where no one was directly under me, they still were unable to accommodate my request. I ****** it up. When we got into the room it smelled like smoke and it’s supposed to be a “ non smoking” room. Then our remote didn’t work to the TV so I went to the living quarters to request a new remote or batteries from the front desk, the phone didn’t work either. We then decided to go to the hot tub, once we got in we noticed that it was cold, not even warm. We went back to our room to take showers. I noticed that while the shower was running, the water was running from the shower head outside on bathroom floor. Too many mishaps for me in one day.