紅頂家園工作室旅館 - 聖安東尼奧 - 海洋世界/西北(HomeTowne Studios San Antonio - Seaworld/Northwest)

Las habitaciones muy sucias , había cucarachas , en los tres días de hospedaje no limpiaron la habitación porque dijeron no tenían persiana , no proporcionan toallas de baño porque siempre dicen que está cerrado el almacén y nunca lo abren

La limpieza del hotel y en particular de las habitaciones dejan mucho que desear.

El Personal de Recepción me cambio todo pedí una habitación de cama King side y me dieron una habitación doble y cuando pedí mi factura me entregaron la de otro cuarto

No hot water

Stayed for 2 months. No housekeeping, cockroaches, lots of broken stuff that they said were going to fix but never did, no hot water for over 2 weeks so we left early. Had to keep getting our card swiped every morning. This place is disgusting.

The rooms are nothing like the advertised pictures & it sounded like someone was playing with my door

My rooms i booked were given away. Then they charged me more money for different rooms then after we checked in the room was dirty, no cable, no hot water, the following day when i got back to the room. Nobody cleaned my room and still no hot water. After i was told it would be fixed. And they kept lying to me. And even when i complained about my room not being cleaned. They said wait till the next day and once again no cleaned room. And the office doesn't care. I will never stay there ever. I guess before you check in go check and make sure everything works

There was no hot water, when I mentioned the water …clerk said it’s been like that for several days. They didn’t mentioned that when we checked in, sheets on the bed had blood stains. We asked for extra towels and the said the laundry was closed, no effort to try to help. And the elevator was broken down !

I pull up and drove right off. People were fighting in the parking lot. Homeless people hanging around. Cats in people windows.