聖安德烈斯Supermercado Superplaya附近住宿

Our experience started at check in. Very unfriendly staff and we waited...and waited for our room. Finally was given a room that had a very strong chemical smell, air conditioner that did not work and ants crawling all over. In addition, we were only given two bath towels (no hand towels, bath mat, etc). This was problematic because when using the shower, the water ran through the bathroom and into the bedroom and we had nothing to wipe it up with. We asked about the air con and were told there were no more rooms available and someone would be by to fix it. Later that night, no one fixed it and they couldn't until the next day, so we were given another room just for the night. This room had working air con but broken toilet seat that you could not sit on. The next morning we were kicked out around 9am when staff were waiting for us to leave and went back to original room having to move luggage between the 2 rooms. Air con still not fixed. Finally someone walked in and pointed a different remote at it and it worked! They did not say anything to us or explain the situation, but just left. We thought they were going to come back with a resolution but never did. When we went to adjust the temp with the remote we had, it stopped working again. At this point we had enough and booked somewhere else. For the SAME PRICE as this dump, we booked a 3 bedroom 3 bath with wrap around balcony through booking with views of the ocean and just one block from beach. Do yourself a favor and do the same.

The service and food were excellent and well presented. The staff was friendly and welcoming, I had a wonderful time overall. menu had a variety of options, including vegetarian options as well. It truly made for an exceptional and memorable experience.

主要三個問題，一是沒有熱水洗澡，衹能沖涼，對喜歡游泳的人來說不太方便。二是距離機場太近，吵鬧聲大，休息不好，酒店不好打車，去市中心不方便。三是酒店服務員晚上沒有人值班，有急事找不到人。其他，如酒店內服務、環境等都不錯！