The room was fine, but the refillable bottles in the shower were not able to be pumped, so I had to twist them to rotate them to the open/pump position for use. They had been twisted so tightly that I cut myself trying to open them. Besides that, the noise from airplanes and loud guests in the room next to mine made the stay far less enjoyable, but it was still nicer than some hotels I've stayed in while visiting SLC.
翻譯
Verified traveler
入住於 2023年10月
其他
3.0/5
發布於 2023年10月5日
The person at the check in was polite and helpful. Upon arrival to room checked sheets and believe the sheets had been washed, the bottom sheet was stained right where your bottom rests. Returned to the desk shared with the service person and they were very nice and changed our room. We moved our things to new room on another floor and when entered room saw the headboards had what appeared to be knife stab areas. 2 in one headboard and one on the other.
Returned to desk and again the service person was extremely polite and helpful and asked staff to go change the sheets in first assigned room if we would return there. We said yes, retrieved our belongings and moved back to the other floor and original room. The staff changed the bottom sheet.
All the staff were wonderful especially the person at the front desk.
The room was quiet and the breakfast actually very good. Overall stay was good just did not like stained sheets and stab (?) marks in the headboards with bouncing room to room after 9 hour drive. Staff all remained polite and helpful.