利物浦格蕾絲貝斯特韋斯特優質套房飯店(Best Western Plus Liverpool-Syracuse Inn Suites)

생각보다 시설이 더러워서 좀 실망스러웠어요. 다른 베스트 웨스턴에서 묵었을 때 좋은 기억을 가지고 있어서 예약을 했는데,,, 실망했어요. 하지만 화장실 외에 침실은 청결하고 관리를 잘 해놓긴 했어요. 기대를 많이 안하시면 괜찮은 숙소임에 틀림없습니다.

J’aurais aimé avoir du bacon pour déjeuner tous les jours et non seulement le dimanche, j’aurais aimé qu’il ai des serviettes de disponible à la piscine. Les personnels a été extraordinaire. La chambre était très confortable. Très bon rapport qualité prix. Je recommande

Le bain était sale, les miroirs aussi et de la poussière sur les meubles. Pour le reste c’était correct mais niveau propreté, ça laisse à désirer.

Beds comfortable and breakfast was decent everything else not so good, check-in was not told where anything was as far as parking near room or elevator had to ask for wifi code, pool had no towels, shower hot water didnt stay hot long enough to enjoy shower, room was not cleaned properly had open candy around used juice bottles near bed, did not receive housekeeping none of the of the days there. Hotel can use some updates. I would not recommend!

It was a nice stay but very disappointed that we couldn’t use their pool and spa for 2 days due to roof issues

Bathroom was not clean, desk area was not cleaned, there were spills on desk, very visible and not cleaned. Heater in room was extremely noisy, didn't sleep all night due to the noise of it and there was NO hot water in the morning when we showered. Luke warm at best. Had to consistently request towels for the pool, things were not kept stocked.

Staff was cheerful and helpful, Bed was poorly assembled though. Main complaint was the lack of maintenance of the hot tub. Water was murky and sides were dirty. Did not complain but it did not improve overnight. Also breakfast lacked alot of items such as juice, fresh fruit and fridge was empty. The lady working at replenishing items saw we were not drinking coffee so asked us what juice we wanted and told her boss to give her juice bottles for us. Should have mentioned my complaints when I checked out but didn't. I believe it was the owner and he should have already been aware. This hotel does not meet Best Western's standards.

The hallway was filled with dirty towels and trash upon check in.I had to notify staff. we had no towels in the room and were told that we would have to come get them. The end stand was sticky with soda. The water faucet in sink squirted up instead of down. The shower switch didn’t work so most of the water did not go into shower heads. Juice machine was broken for breakfast with no alternative offered. It was a cheap hotel-you get what you pay for. I was Surprised since the hotel brand is well known.

The hotel was dirty, garbage everywhere, the pool was freezing and dirty, hotub needed water and the ceiling had mold and was leaking. We were told breakfast was until a certain time and when we went down it was closed, we had some pretty sad little girls.The rooms were clean at least.