薩勒姆智選假日套房飯店(Holiday Inn Express & Suites Salem)

We checked in around 11pm, passing through a blizzard. Got unloaded into room and went looking for vending machine. Could not get back into room, faulty sensor on door. No management or maintenance was able to help. All personal items were in locked room. We had to sleep in the room next door until the maintenance man came in at 8am. The hot breakfast was canceled due to a call out and the entire hotel was out of coffee!

The staff was extremely nice and explained where everything was well. They also had a dog run for my dog to be able to at least run safely. The room was cleaned very well

Room stunk terribly. Acknowledged by front desk attendant. Unable to move as they were sold out. They took a whopping $20 off the bill. I told them I would settle for $75 total charge. I have yet to see it. They are terrible. I will not stay there ever again.

My room smelled like wet basement very old wet musty smell And the deep end of the pool had an odor like sewage. I’m not sure if it may have been coming from the pool maintenance room vent nearby.

Request king on east side of building. Did not get, only an excuse. Silverfish in room! Yuck!

The staff and the room were good. I was only disappointed with one thing. The breakfast was not up to HIE standards. The sausage was dry and tasted terrible. Instead of a pot of oatmeal there were packs of instant. The coffee was not hot, only warm. Usually, HIE has a great breakfast. I was surprised.

Very pet friendly - they even had an off leash fenced area for dogs complete with its own fire hydrant

The hotel itself is well kept and quiet. The downside is because it is right on a busy interstate, obviously there is constant road noise. We have stayed here before and will again. We stay here a couple of times a year because its location is convenient and halfway to our annual destination. The breakfast is always prepared well with plenty of options. Happy with the experience!

Except for the freeway noise it was an amazing stay. The beds were comfortable and clean Will recommended this hotel