Wingate by Wyndham Ellicottville

Staff friendly, rooms clean except the tub did not drain. I let front staff know and they sent someone up to look at it the day we left. Bed comfortable, sheets clean, room was vacuumed.

Old and dated- in dire need of a facelift considering the area it’s located and for what they charge. Entire building looks old and tired. No USB plugs so be sure to have your own adapters but hardly any wall plugs so- good luck! Very large lobby area with breakfast crammed into one corner made it crowded!! Smallest hotel TV I have ever seen.

The shower did not get warm, the water pressure was terrible. The loghts in the room did not work. Very overpriced

The welcome staff was SO nice. I'm sorry I don't have a name but she was welcoming, quick, and made check in after a long drive very easy.

Very clean place. Breakfast was good and everything is within walking distance.

The front desk agent was rude and conscending... will never stay at that hotel again and will tell everyone I know not to stay there...

Very nice hotel in the ellicottville area. Comfy bed , very clean, breakfast good

The man running the desk welcomed us to Ellicottville so warmly. It was so nice especially in this day of age where most people barely recognize you being there.

Wyndham is a large chain that can make a significant environmental impact where plastic is concerned. I found it disappointing that this location is still using the small plastic bottles for shampoo, lotion, etc. Wyndham must change to the large bottles for toiletries. It would probably offer a cost savings as well. Second, the front desk person was personable and welcoming but when we got to our room, neither of our key cards functioned. If it is not already in use, the chain should implement a front desk device that allows for verification of the key function. With a late check-in after a long drive, the last thing that a traveler wants is to have to return to the front desk because of an error that could have been avoided. When my husband returned to our room with the reactivated key cards, the clerk accompanied him to ensure that they were working. The bed was comfortable and we had a reasonably descent night. The shower was also good.