SureStay Plus Hotel by Best Western St Marys Cumberland

A very pleasant stay. Rooms were clean and comfortable. The area was quiet. The staff was very welcoming. The breakfast was was thorough for a continental breakfast. Will certainly stay on our next trip to Cumberland Island .

Did not stay people were sleeping in the room I was assigned. Expect a full refund. WILL NOT GO BACK.

The room i reserved was just as advertised with the large jucuzzi area. Beautiful lighting and luxury setting for the room, im coming beach

Thoroughly pleased with our stay. Beds were very comfortable and the night we stayed the hotel was quiet & peaceful. Complimentary breakfast was good & coffee was great! Overall a 5 out of 5 from us!

In general we can recommend this hotel. Good service, very good breakfast - better than many hotels in its category - and excellent maintenance of its areas and external infrastructure. We stayed three nights but we did not receive a visit from those who maintain the room. Additionally, the hair dryer didn't work, and the tab plug prevented the water from draining. The Tab thing was solved.

Staff were friendly and accommodating. Rooms were clean. Complimentary breakfast options were decent.

Hotel is dated and the rooms reflect this. It appears the staff is newer or not trained well as they had difficulties with the basics (e.g., check in process, handling payment through 3rd party booking). Breakfast options are minimal and the coffee machine they have is difficult to use. Would not recommend for cost per night. I would either go to a lower cost hotel knowing what you are getting or spend more for better accommodations.

Bed was soft but every movement you could hear the springs squeak so got no sleep. There system wasn't working so they double charged and instead of voiding the second charge they said it will come off in a few days. The room was cold and the only way to get the cold air to stop blowing was to shut the system off, so no heat.

Quiet location. Great service. Clean rooms and property. Easy parking. Nice bar next door with food and music. The beds were comfortable and the HVAC worked and wasn't loud. We would stay here again.