雷巴特飯店(Hotel des Remparts)

Habitaciones y servicio de pensión cutre y precios de hotel de lujo. Habitaciones muy pequeñas e incómodas, cuarto de baño pequeño, incómodo y poco limpio, trato muy desagradable, comida escasa y precios muy caros. Para no volver ni recomendar

De passage ce mercredi 03/01/24 pour déjeuner, on nous a mis en garde de l’attente avant même de rentrer. Une fois dedans monsieur et madame ne nous calculent pas et on s’enrhume littéralement tellement l’accueil est "chaleureux" À côté de nous un touriste anglais nous regarde désemparé, attendant qu’on s’occupe de lui. Nous sommes ressortis aussi sec car un accueil de la sorte ne mérite pas qu’on y laisse notre argent. Nous sommes Bayonnais mais quoi qu’il en soit n’oubliez pas que vous vivez GRACE aux kospei et aux locaux. Peut être faut il parler euskara pour se faire servir?

Das Hotel Restaurant ist in die Jahre gekommen. Gastgeber sprechen sehr wenig, das weitere Personal kein Englisch. Sehr kleine Zimmer. Das Mobiliar ist abgewohnt. Im ersten Zimmer hatte das Bad schwarzen Schimmel an der Decke. Das Frühstück war sehr spartanisch.

Accueil du gérant très désagréable. Ne nous parle pas en français. Chambre à la limite de la propreté. Repas minimaliste. Le gérant est non arrangeant. Hôtel fermé à 20 heures. On a l impression que le gérant n a pas envie de s investir surtout avec tous les touristes séjournant à St Jean Pied de Port. Nous étions contents de quitter cet endroit. Ce n est pas la 1ère fois que nous rencontrons ces problèmes dans cette ville. Dommage pour cette si belle étape.

The rundown hotel with a surly host made the start of the Camino Frances walk less than spectacular. We had a bath with no hot water and smell of sewage all night. No top sheet was on the well worn bedding and there was no air conditioning. The rudeness of the reception was the topper of a bad experience.

I booked 3xTwin rooms and paid 100€ deposit on 9th February and received a receipt a few days later confirming the booking. We were five motorcyclists hoping to enjoy the roads of the Pyrenees. On arrival and parking our motorcycles at the back of the hotel we were immediately told from a window that we couldn’t park there – charming, but OK, we moved them. The manager then came out and told us that the hotel was full and he only had two rooms for us. One was three-bedded (a double bed and a single – we’re five males requiring single beds!) the other was a garret room without full facilities. WHAT! We had travelled nearly 600 kms and were looking forward to our two-night stay. The manager shrugged his shoulders and told us that WE had a problem, we advised politely him that NO, he had a problem! We showed him the printed details of our confirmed booking and deposit receipt. After we threatened to call the tourist police he eventually but reluctantly arranged for a room in accommodation a short drive away. I cannot emphasise how disappointed we were with this hotel and the manager’s attitude. His egregious avarice showed no regard for his confirmed guests. Incidentally, the photo of the hotel disguises the busy main road at the front carrying heavy traffic to/from Pamplona. Never again

What a wonderful place to call home for five days as I start my Camino. The owners are friendly and welcoming. They were always around and always ready to help in any way they can. The hotel is just off the main road right in the centre of town and steps to everything you need to start your Camino. I would not hesitate to stay here again if I’m am back In SJPDP.

I was worried after reading mixed reviews but the hotel was quite ok. The host was - well fine. He was friendly enough but ‘different’ and some people would take it as poor but he was helpful and quite friendly. Carried bags up stairs for us all. Rooms are basic with no a/c but comfortable enough. Breakfast was average but if you wanted hit or cold milk etc he would get it for you. The only concern was the flies around the food. We had a family tragedy while there with our daughter’s husband dying back home in Australia so we had to cut our Camino walk off on first day. Our host was helpful in dealing with the situation and our daughter’s frail mental state. He showed care and sympathy and did what he could to assist us All in all a quite pleasant stay. Narrow stairs up to rooms.

The stay - or should I say non-stay - was a total disaster. I made a reservation in late February for two nights for two rooms. We are walking the Camino with another couple and knew St Jean would be super busy. I had full documentation of our reservation via email printed out. When we arrived to check in, we were told “the hotel has changed ownership and we are booked solid, no room is available.” We were never informed. When we asked the new owner/manager if he at least he had any suggestions of where we might find a room on short notice, he shrugged and basically said, “that’s your problem.” We had to scramble and eventually found rooms for each night, but we had to go as far as Burguete, Spain, a 45 minute drive away to get lodging. We are 65 and have never encountered such a rude proprietor in 40+ years of active travel. A complete ****. I have never had to write a review like this before! I spoke with him twice so he had more than one chance to at least acknowledge our predicament. Awful.