我的家和套房麥迪遜(MY Home & Suites Madison)

Lady at the front desk was horrible, tried to make us pay an extra $50 bucks because we paid the site and not her, finally got to the room, smelt like cigarettes and it wasn’t a smoking room. There was a hole in the ceiling in the bathroom like a pipe had busted and the floor was wet by the a/c unit. The bed wasn’t comfortable and they only give you 2 pillows. The tv remote didn’t work and the door to the other room was kicked in at one point and never fixed. So the only thing holding it on was the lock itself. The door into the hotel room was hard to shut and lock.

Place is absolutely disgusting!! No way i could sleep in a place like this. I turned around and left once i looked at my room. Didnt even bother getting a refund because it took 45 minutes to check in.

I got there and the reserved room was no longer available, no vacancies. I would have appreciated some sort of notification. I then tried to scramble and booked a La Quinta down the road and realized after that since it was just past midnight that sunday check in was not until 3 pm later on Sunday. I tried to cancel and was not allowed to be refunded only after having booked online with you guys a mere 10 minutes before realizing the problem and trying to cancel. I lost $140 dollars and never got a room and had to drive home in the middle of the night.

I have stayed at a handful of low priced hotels in the past when I just needed a stopover place to sleep. This place was the absolute worst. It is the filthiest, stinkiest, and shadiest hotel I have ever entered. My stay lasted all of 10 minutes. I left after walking from the lobby to the room. I have never done that. It was literally that bad of a vibe. I am astonished that the local health department allows this place to operate. Stay away from this nightmare scenario.

No lights except bathroom, TV quit working, no wash cloths or towels, no hot water, lights at bed didn't work, room and bathroom wasn't cleaned, sheets weren't changed. Noone at front desk to address issues.

Very poor condition of this place. Had to have a microwave brought in then had to carry it in ourselves. Room smelled like cigarettes. Scared to walk on floor barefoot. And the refrigerator smelled horrible. We also had to get the remote for the tv. If we had t gotten back so late we would have found another place to go.

The room I hit at first had no shower curtain and the bathtub looked like it had been a year since cleaned and the toilet seat was not attached to the toilet so I went to front desk and told them I would leave even without refund so they put me in a different room it was ok but overall I would not recommend this place very poor

What you would expect for the price. Very nice staff.

First room not even in good condition. Given second room. Had to ask to have floor vacuumed. Floor still sticky and needed to be cleaned. Toilet needed a new flap as it would refill several times a night. Asked to get it fixed witch they did not. Sink sprayed water everywhere. No linen or towel change during 3 day stay. Had to ask for soap. At times could find no one at front desk when needed. Place still had old Red Roof Inn sign up and state health Dept. information up as location had changed names recently. Poorly maintained location, poorly staffed, would not recommend this place to anyone. Paid to much. Had no complimentary breakfast either. Paid over $350.00 for the 3 night stay. RIP OFF!