We checked into Lumbini Palace Resort on November 24, 2023, for a two-night stay. Our experience was flawless; there were no service issues, and we thoroughly enjoyed our time there. However, upon checking out, I realized I had carelessly left behind a very important item in the room. The day after our departure, I contacted the hotel to inquire about my belongings. They assured me they had found them and would promptly send them back to me. Initially relieved, I awaited their response eagerly. However, as days passed, I received no updates despite my repeated requests for them to send my belongings via courier, with me covering the costs. Unfortunately, the hotel failed to respond to my requests, leaving me to make weekly follow-up calls. After more than three months of waiting, I was informed that my belongings had been lost. The excuses provided, such as changes in management or staff not being on duty, seemed unprofessional and lacked accountability. Losing items of great religious significance has been distressing, and the lack of genuine concern from the hotel only exacerbated the situation. Additionally, the absence of any communication from the new manager further highlighted the hotel's disregard for customer care. As someone involved in the travel industry, I had considered recommending Lumbini Palace Resort to my clients. However, based on my experience, I have decided against it. It's clear that the resort's staff need better training and a deeper understanding of their responsibilities in the hospitality industry. This incident serves as a reminder that exemplary customer service is essential for sustaining success in this field...
若想要遊覽Tilottama,夢境黃金度假村及飯店將會是一個不錯的的住宿之選。從飯店很方便到達帕伊拉瓦機場,僅有14km距離。所有極具特色的客房都配備有熨衣設備和空調,讓您感受到更加貼心細緻的入住體驗。電熱水壺和咖啡壺/茶壺可供使用,便捷的客房設施定能讓您倍感舒適。您可以在酒吧點上一杯,在優雅的氛圍中小酌一番。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。在享受飯店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Cafe Milano、Radision family restaurant and partypalace和Bhandari Nasta Pasal也許是可以讓您找到答案的地方。飯店種類繁多的休閒設施能為每一位下榻於此的您創造多元化的休閒空間,這其中包括桑拿浴室和健身室。飯店設有會議廳,為旅客提供高品質的商務服務。品質保證的禮賓服務,讓您真正體驗賓至如歸的享受。
若想要遊覽佈德沃爾,達弗拉明戈飯店將會是一個不錯的的住宿之選。通過公路交通到達帕伊拉瓦機場大約19km遠。從飯店到藍毗尼遊覽很方便,Siddha Baba Temple和藍毗尼鶴保護區也均在附近。酒吧給旅客提供了一個舒適的環境,可供休憩。旅客想要在自己的房間邊聽音樂邊享受美食,只需呼叫送餐服務。若是覺得飯店的餐飲無法滿足您挑剔的味蕾,不妨去附近的Game Zone Ramailo cafe & Bar(Game Zone Ramailo cafe & Bar)(快餐簡餐)、Lime & Lemon Lounge Cafe(西餐)或Cafe Milano品嚐下一流的推薦美食。飯店設有卓越的休閒遊憩設施,比如足浴。飯店配備有會議廳和商務中心,可供旅客使用。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
2024.08.24
I have been staying in this property for a few nights on several occasions and I must say this property is getting better with every visit . As i was traveling with my family I was given an upgrade to a suite and even a complimentary breakfast for a third person that was even more appreciated. In short this hotel is a wonderful option in butwql or bhairqhwa area
I have been staying in this property for a few nights on several occasions and I must say this property is getting better with every visit . As i was traveling with my family I was given an upgrade to a suite and even a complimentary breakfast for a third person that was even more appreciated. In short this hotel is a wonderful option in butwql or bhairqhwa area
訪訪客用戶We checked into Lumbini Palace Resort on November 24, 2023, for a two-night stay. Our experience was flawless; there were no service issues, and we thoroughly enjoyed our time there. However, upon checking out, I realized I had carelessly left behind a very important item in the room. The day after our departure, I contacted the hotel to inquire about my belongings. They assured me they had found them and would promptly send them back to me. Initially relieved, I awaited their response eagerly. However, as days passed, I received no updates despite my repeated requests for them to send my belongings via courier, with me covering the costs. Unfortunately, the hotel failed to respond to my requests, leaving me to make weekly follow-up calls. After more than three months of waiting, I was informed that my belongings had been lost. The excuses provided, such as changes in management or staff not being on duty, seemed unprofessional and lacked accountability. Losing items of great religious significance has been distressing, and the lack of genuine concern from the hotel only exacerbated the situation. Additionally, the absence of any communication from the new manager further highlighted the hotel's disregard for customer care. As someone involved in the travel industry, I had considered recommending Lumbini Palace Resort to my clients. However, based on my experience, I have decided against it. It's clear that the resort's staff need better training and a deeper understanding of their responsibilities in the hospitality industry. This incident serves as a reminder that exemplary customer service is essential for sustaining success in this field...
FFlyer20501737716Excellent location inside the temple project area for visiting the main attractions of the national temples, in a secure landscaped compound with a lotus flower waterway surrounding the rear. The one-storey red brick building accommodations are in a line opposite reception and the dining facilities, linked by a covered walkway, and are quiet and private. Rooms are spacious with large comfortable beds and a seating area, and although a little dated in terms of dark furnishings, and bathrooms that need a little updating (though perfectly serviceable), are superior to other hotels in this poor area of Nepol. A very large dining room and a decent menu; as a vegetarian I had sufficient choice. There is a seating area for relaxing outside the dining room. I was the only guest for one of the two days I stayed (3 nights) so it did appear a little strange at meal times, but staff were friendly and helpful and I understand the holiday season was only just starting. Lumbini is in its infancy attracting international travellers to the birthplace of Buddha and the sacred garden with the new airport only handling internal flights at the time I visited, but for me it was well worth visiting.
訪訪客用戶I visited Dream International Hotel with my friends for get together party, they served equally to all of us and the services was really good. They also provided 10% off, me and my friends were amazed by the taste of food,was really good. Will visit again soon. Thank you! Dream International Team.