The hotel building seems pretty old, but it has been renovated to look newer and stylish. In reality the building's HVAC systems and other systems seem to not have been touched at all and they are insufficient. As we entered our own suite, we noticed that the air was vey bad and the temperature very high. The room temperature was 31 C (88 F) degrees. We called the customer service and complained and asked for a refund about the bad and hot air. The only reply we got was "The other nearby hotels don't have a proper AC either". We didn't get any refund for the three nights we had booked. The location is perfect and booking went great. Sadly a location can't fix a poor building. In the end we left the hotel and booked another hotel nearby that had a proper AC.
翻譯