Holiday Inn 奧斯汀北 - 圓石(Holiday Inn Austin North - Round Rock)

Carpet had a slight order when you first walk-in, but nothing major. Air conditioner was rather outdated, but functional. Overall it was a pretty relaxing stay and close to places to eat.

Hotel is very outdated and worn. Room 317 had stained carpet, a very visible stain on the comforter, bathroom fan made a constant banging noise, one pillow case had a blood stain…👎👎 Would not book a room at this location again.

This hotel is due for an update. Many things are well worn even the chair in the office.

The problem was not with the property but with Travelocity. The hotel never received the request for my reservation, which gave me a lot of grief.

No estuvo mal en general pero matamos dos chinches q encontramos en el baño - se llevaron a la recepción

fine

This hotel does not meet the Holiday Inn standard but still running. Carpet in the room and hallway was sticky.

I am 54. Therefore, I have stayed at many hotels in my life. This was one of the worst experiences I have ever encountered! The staff was the absolute worst. The most unfriendly, uncaring and incompetent staff ever! Also, there website says they have room service…they don’t. They have a bar onsite which they do. However, the bar was closed all 3 nights I stayed there. Bar tender was sick (no back up bar tender for all 3 nights?), really!!! I would not have stayed all 3 nights if I wasn’t worn out from helping my daughter pack up her apt. and was too tired to pack up my luggage and find another hotel, etc. They also don’t answer there front desk. So after a very long and exhausting day/night. With no one answering front desk, I had to go down stairs to get assistance. No apologies from any one at anytime! I’m so glad to be home.

Mattress was worn and needs replaced. There was a hole that I sank in. I did not sleep well at all.