派珀斯羅託魯瓦湖飯店

We stayed here for 3 nights and we wish it was for longer. Our room (#4) had breathtaking lake views from both our sitting room and the bedroom. The staff could not have done anymore for us from recommending things to do, to Mel finding us a DVD to watch the first Lord Of The Rings as we were off to the Hobbiton tour, well worth doing, to Nicky giving us food to go feed the donkeys and sheep they have onsite. (Kids would love this, we did as adults). We had dinner at the restaurant and the lamb was slightly chewy, but the seared tuna was amazing and the breakfasts were the best. We gave the gold star to the chef for our poached eggs, as they were the best we had on our NZ holiday. I had to unexpectedly print a document off and scan it and the girls in the office couldn’t have been more helpful, thank you Sam and cheers to Helen who does a wonderful job in the garden, the grounds are beautiful. The entire place has a wonderful vibe and we enjoyed sitting by the fire enjoying our time here. The staff are like a little family with Nicky bringing her own coffee machine from home to cover their one being serviced. This speaks volumes of the culture and spills over into the service we received. I also mentioned the bed pillows were a bit soft, and housekeeping left firmer ones after cleaning our room, just lovely and we loved our stay - thank you.

Beautiful resort just outside Rotorua (easy Uber) on the Lake. We had a private Lakeside Cottage, steps away from the main house. Incredible views, fabulous service, total luxury complete with sitting room, hot tub on the deck, kitchen and a very handy washer/dryer. Incredible sunrises from the deck (which was a bit buggy at night) and farm animals roam the fenced property. We had an excellent dinner at the restaurant on property and would have considered another if the menu were more extensive. Great hot and cold breakfast with wonderful service and views.

Driving up to the property I thought I was in heaven. It's situated right on Lake Rotorua. A fellow traveller at breakfast perfectly described it as "majestic." We were greeted warmly and were shown to our beautiful deluxe villa. The views from our balcony were stunning. Every morning I watched the sunrise. The villa was larger than many one bedroom apartments. I took advantage of feeding the on-site animals carrots. Breakfast was so delicious with the best porridge I've ever tasted. I could have eaten a jar of each of their fresh jams without bread. Service, except for dinner, as impeccable. I would have given this review five stars but I did have a few issues/suggestions: 1. We had dinner and it was truly mediocre. The bread served with the bread service was so fresh but, for four, big pieces of bread there were very little accompaniments. I ordered the seared tuna. It came to my table cold, not lukewarm, but cold. It was overcooked and dry and very disappointing. The cauliflower puree, potato gratin, and baby carrots were delicious but would have been much better hot. This dish was very expensive and did not meet my expectations. 2. The bathroom was very large but had issues. The floor was so slippery. The shower stall was vinyl and small and also slippery. It was such a small, cheap shower for this caliber of a property and this size of a bathroom. The vanity was long and shallow so it was hard to put our toiletries on it. Since the sink was so shallow, water splashed everywhere when I washed my face. The vanity could have been a lot deeper if the space was better used. 3. The bed linens were very low quality. The sheets were stiff and cheap. The comforter was very thin, like you would find at a low price hotel. Again, for the price of the room, one would expect better linens. I would in no way deter anyone from staying at the magical property. I'm just suggesting that there are little tweaks that could be made that would bring this property up to a true five star one.