請注意,在接下來的幾個月中,此飯店可能會提供有限的設施。旅客若想住在羅託魯瓦的羅託魯阿市中心,那麼該飯店(Millennium Hotel Rotorua)將會是一個便捷的選擇。羅託魯瓦國際機場位於距離該飯店大約6km的地方。著名的景點The Spa、Maori Cultural Show & Hangi at Sudima Hotel Lake Rotorua和Electric Bike Rotorua Ltd均可步行很短距離到達。從飯店到Lumberjax Mini Golf遊覽很方便,Escape Masters和Motion Entertainment也均在附近。飯店對客房的裝飾十分考究,每間設施齊全的客房都配備有國際長途電話、熨衣設備和房內保險箱。電熱水壺和咖啡壺/茶壺可供使用,便捷的客房設施定能讓您倍感舒適。浴室配有24小時熱水、浴缸和吹風機。在餐廳服務方面,飯店西餐廳會提供美食。飯店設有大廳吧,您可在這裡放鬆身心,享受貼心的服務。旅客想要在自己的房間邊聽音樂邊享受美食,只需呼叫送餐服務。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,Chapmans Restaurant(海鮮)期待著您的光顧。室內游泳池讓閒暇時間更加充實,按摩室讓悠閒時光更加完美。飯店配備有會議廳,可供旅客使用。飯店會為旅客提供便捷的禮賓服務。飯店顧客可以額外使用免費停車場。俱樂部酒廊的優惠:免費的餐前飲品和小吃,2人份的歐陸式早餐,免費無線網絡連接和自助停車場。
訪訪客2023.06.29
I'll start with the things I liked. The breakfast buffet. It was nice to have a quick way to get a good breakfast at the hotel. The decorating in the lobby was very nice. Now the not to nice parts: The room was cramped with 2 queen-sized beds. (Though it did have a refrigerator and kettle.) I opened the curtains to be surprised by shredded sheers. The wi-fi was very poor. The access is not handicap accessible. The front steps did not have a railing. The ramp was great for luggage, but would not have accommodated a wheelchair. (I have bad knees and use a cane.) They seems understaffed. A common problem throughout our trip. But the staff was helpful. They acknowledged the torn sheers and have plans to replace them all.
I stayed here for two nights in May 2023. The hotel is located on the main street in Rotorua, about a 10-minute walk from the main shopping centre. Just up the road, about a 5-minute walk away, there are a couple of supermarkets. The airport is a 10-minute drive away. The hotel has plenty of parking. The room was very big with a small kitchenette, large bathroom, table and chairs etc. However, the room was showing its age and could do with an upgrade. Unfortunately the room was cold. I had the heating on but, given the size of the room, it took a long time to heat up. It was uncomfortable. There was no extra blanket for the bed. The wifi worked well. The service at the front desk was good. For what I paid, this hotel was good value. However, for my next trip to Rotorua, I would be prepared to pay a bit more for something warmer and more up to date.
We enjoyed our stay at Rydges Rotorua. The buffet dinner was excellent. We had a few issues with our original room. After explaining our valid issues with the front desk staff, we were given the option to move to another room, which we did. The location is excellent, it is close to many tourist attractions.
訪訪客用戶Pros. Obliging receptionist, good bed & breakfast. Cons. (1) One bedside table was broken & unusable. I reported this to reception & a replacement non matching table was produced reasonably quickly. (2) Shortly afterwards my wife tried to wash some dishes & said that there was no hot water. I had started to fill the hot tub at this stage hoping for early use I again had to go to reception & eventually someone arrived to check the fuse box & restore hot water. We wasted time waiting for the repair & could not use the hot tub until after dinner. (3) Later that night we found a raised edge of carpet along the carpet to tile trim. When I tried to flatten this, I felt sharp nails sticking up through the carpet. Only luck prevented a pre-discovery trip or pierced bare feet. This was reported to reception the next morning. (4) My wife found the shower head hanging in the bath tub & remounted it on the wall rail. When she opened the taps, water jetted over her head, across the length of the bath, hitting the back wall & flooding the floor. I found that the rose bracket was bolted in place, making it impossible to alter the water flow angle. The bottom of the shower rail had been wrenched from the wall, with a large sharp screw only centimetres from the mixer control. The top of the rail which slid into another fixture, was only held in place by friction & could have fallen out at any time. Before resorting to hand held showers, one of our towels had to be used to cover the extremely slippery dangerous tiles. This was reported to reception the next morning. (5) There were long black hairs on the bath tub & floor. This should have been reported but I forgot to do so. (6) We booked breakfast inclusive accommodation directly by phone, but were not aware of any preorder requirement. We arrived at the restaurant at 8am to be told we had not paid for breakfast & would have to check with reception. I had to wait until 8.30am to do this & was again told that no breakfast was included. After getting reception to double check, this was corrected but we wasted one hour of our day waiting for the meal. (7) Car park numbers had been painted over but still visible. I parked outside our unit, but every time I moved my car, others had taken my spot. Upon returning from dinner, there were no spaces at all & I had to resort to parking on the street. (8) On checkout, I asked for some reimbursement. After returning home, I found a request for a favourable review, an 11% discount on my credit card statement & an unpaid invoice for the same amount! No, we will not be returning!
I was pleasantly surprised by this place. In all fairness I expected a “motel” but this place far outstripped your average motel experience. The room was well sized and so was the bathroom. It had a nice little kitchen area with microwave and electric stove. It was in a nice part of town close to everything. Above all it was very neat and clean. Will definitely stay again on my next visit.
訪訪客We held our annual conference at the VR Rotorua Lake Resort in May. From my first contact about holding our conference there, during the stay and after we have received fabulous communication and service. The whole team was very accommodating and I received fabulous reviews from our team of 30 including but not limited to, Awesome food, amazing rooms, great service. Personally I had a small issue with my room and upon speaking to House keeping about it I had someone from the maintenance team there within 10 minutes to sort for me. The conference room was great and tended to very well. The lunches and 3 course dinner were fabulous. A huge thank you to Rolando, Nick and the team for making our conference the best yet !!
訪訪客用戶The place was nice, but not as exceptional as we expected by others reviews. Things are a little worn in the room we were in. In the morning my wife went to use the spa/hot tub and after filling it with water she turned it on and it spewed out extremely dirty water. Manager said it was because the hotel was old. I disagree. - it simply needed a better cleaning. Use bleach and fill, run and refill the hot tub until it comes out clean. It’s not rocket science. They don’t offer any kind of refund but they did offer us a couple of candy bars and an apology.
We camped in a powered lot. The campsite was really easy to find and only 5/10 min drive from the centre of Rotorua. Everything was clean and there were plenty of toilets/showers and other facilities. They also have pools including some hot pools which is a lovely addition. We had a great time camping here and would definitely come back again!