Abbiamo prenotato 4 camere doppie superior tramite il loro sito web, quando siamo arrivati ce ne volevano addebitare 7 poiché il loro sistema aveva prenotato 3 camere due volte agli stessi nomi. Dopo una lunga discussione ovviamente ne abbiamo pagate solamente 4. Albergo centrale e comodo per visitare il bellissimo paese di Rothenburg ob der Tauber. Camere pulite e confortevoli! Unica pecca, ma molto grave, non effettuano la pulizia giornaliera né il cambio di asciugamani per le prime due notti! Bella struttura ma abbastanza cara, comunque nello standard del luogo! Abbiamo anche cenato nel loro ristorante, molto carino e raffinato! Personale gentile e attento ma la cena niente di eccezionale, non vale la spesa pagata.
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訪客用戶
入住於 2025 年 5 月
好友出遊
8.0/10
很好
發布於 2025 年 6 月 15 日
Hôtel très bien situé et au calme. Chambre confortable et propre avec un accueil personnalisé pour Noël: une assiette remplie de pains d'épices, biscuits, chocolat et fruits. Personnel disponible et accueillant. Les repas satisfaisants sont de bonne qualité. Le seul bémol: la Wifi payante, ce que personnellement je trouve inadmissible.
Dieses wunderschöne Hotel im Fachwerkstil ist einfach ein Juwel! Schon beim Betreten fühlt man sich sofort willkommen – das Personal ist unglaublich freundlich und zuvorkommend. Die Sauberkeit ist absolut makellos, jedes Detail im Zimmer und in den Gemeinschaftsbereichen ist perfekt gepflegt. Die Lage könnte nicht besser sein: Mitten im historischen Zentrum von Rothenburg und nur wenige Schritte vom Aufgang zur Stadtmauer entfernt. Von dort aus hat man einen atemberaubenden Blick über die Altstadt und kann einen unvergesslichen Spaziergang genießen. Die Zimmer sind einwandfrei, geschmackvoll eingerichtet, gemütlich und mit allem ausgestattet, was man braucht. Besonders die Betten sind extrem bequem – hier schläft man wie auf Wolken! Ich kann jedem nur empfehlen, einen Wochenendtrip nach Rothenburg zu machen. Und wenn, dann unbedingt in diesem Hotel übernachten – es ist der perfekte Ausgangspunkt für ein unvergessliches City-Trip-Erlebnis!
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住宿方回覆: Liebe Chardonessi, recht lieben Dank für Ihre tolle Bewertung und Ihren Besuch bei uns. Wir sind Ihnen sehr dankbar, dass Sie sich so viel Zeit genommen haben unser Leistung und Qualitäten im Prinzhotel Rothenburg so präzise zu beschreiben. Gerne stets zu Diensten - bis zum nächsten Mal - bis dahin - beste Grüße aus dem schönen Rothenburg... Ernest Kraft
訪客用戶
入住於 2024 年 8 月
夫妻/情侶出遊
4.0/10
發布於 2024 年 9 月 17 日
One night in Rothenburg. Great, lovely town.... Regarding the hotel, I must say I'm disappointed by the hotel rating in Germany... Prinzhotel is my argument. The location is great (inside the city walls). The exterior looks very good. Probabily we've stayed in a room different from the others, because: - the furniture was scratched and dirty - unpleaseant smell in the room and the lobby (probably from the shoe cleaning machine right next to it) - NO WINDOWS - NO AC - NO breakfast and wi-fi included - how even it is possible for a 4stars hotel to have the numbers on the doors and direction signs fixed with duct tape?? - free parking lot I took some pictures...
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Lisa Z
入住於 2024 年 7 月
家庭出遊
10/10
超棒
發布於 2024 年 8 月 22 日
Das Hotel ist gemütlich eingerichtet und liegt direkt an der Stadtmauer, dadurch ist es auch schön ruhig. Die Betten waren sehr bequem und das Personal sehr freundlich. Außerdem gab es ein reichhaltiges und ausgezeichnetes Frühstücksbuffet.
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住宿方回覆: Lieber Gast, herzlichen Dank für Ihre schöne Bewertung und Ihren Besuch in unserem Hause. Wir freuen uns, dass es Ihnen gefallen hat. Beste Grüße Ernest Kraft
A fantastic hotel, with friendly staff who go out of their way to help. I stayed here as a solo traveler in early June. The room was fantastic, clean and well appointed with everything I needed and overlooked the car park/ town wall. The staff were very helpful and friendly who couldn’t be more kind to me. The breakfast was good, put together specifically for me as the hotel was quiet and didn’t need to do the full buffet for only a few guests. I would definitely recommend and stay here again.
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住宿方回覆: Dear 328mattg, Thank you very much for your lovely review. It is always nice to devote more time to customers, and if we have the chance - especially when it is quieter, then we use it with full passion. Hopefully your recommendation will draw other future customers to us - enjoy the summer and be our guest soon again. Best regards, Ernest Kraft
Belkis L
入住於 2025 年 6 月
家庭出遊
2.0/10
發布於 2025 年 7 月 3 日
The staff at this hotel was so rude to us that it compelled me to write this review. The city is beautiful. The hotel is less than average and not the place to stay in July due to lack of air conditioning. However, by far, the worst part was the extremely rude hotel staff person that came at us just for standing at one of tables outside to eat a sandwich for 5 minutes. Twice she came to tell us to throw out our trash when we were done, as if we weren’t going to. They were just so disrespectful. Stay somewhere else in the city. Everyone else was nice.
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住宿方回覆: Dear belkisl929, Thank you, but apparently you are confusing something here. You have misconducted in an unacceptable way, which we have never seen before - and blame others for it - charming. Even though you were told from the start by our staff that the terrace is reserved for a private lunch party, still you misused it to capture the tables and consume your junk food bought from outside, with a big group, literally hijacking it! What were you thinking to invade a clearly recognizable private section of our terrace, which was set up nicely with cutlery, glasses, napkins and decoration and leave your packaging and dirt behind? Is this normal to you to behave like that in a hotel restaurant - how about some decency and manners? We provide a very nice restaurant with sophisticated food and high standard of wine and cocktails, also on the lovely terrace. Be our guest and reserve a table, so we can show good service, which we are known for. If you buy junk food , eat it also on the street, dispose of your rubbish yourself and don't take advantage of hotel areas designated for a private function. Why do I have to mention this at all? We provide air-conditioned public areas, conference rooms and restaurant, as well as bel etage rooms on the 4th floor - also a big family room. Reflect your impulsive and unfair comment and respect future hotels infrastructure. best regards, Ernest Kraft