Komplett neues Hotel, sehr gute Betten, Toplage, sehr gut erreichbar mit S-Bahn und Tram. Warnemünde und das Meer sind nur 20 Minuten mit der S-Bahn entfernt. Sehr freundliches Personal, einfacher und netter check in. Großer Parkplatz gegen Gebühr
The hotel is extremely overpriced. People at the reception are rude and incompetent. They don't even know how their payment system works! We had already paid with a credit card when two women at the reception forced us to pay again - even though we showed them that the money had been withdrawn from the account. They were convinced that the money was just ”blocked” and we had to pay at the check out... Result: we have paid twice for the same room! And they didn't even apologise when we called to clarify the situation. We are still waiting to get the money back.
We visited Rostock for the first time my wife and I. We stayed at Vienna House Sonne for 11 days. On our arrival, we met with Sonja who made us feel at home.. She met us every morning to see if all was perfect.. Indeed, everything was perfect.. the staff was always smiling and ready to help. The hotel is wonderful and very well situated in the heart of Neuw Markt..! All shops and city life at a walking distance. Trams to different part of Rostock were available and the station is at 30secs walk from the hotel. Thank you Sonja H and your staff for making our stay in Rostock memorable…! ❤️❤️ Vielen Dank 🙏
Super Service, konnten vor Ort Anwendungen buchen sehr kompetentes Personal angenehm. Frühstück sehr gut, Abendessen ist ausbaufähig Zahl der Angebote Zimmer gut schöne Aufteilung Nachteil am Doppelbett nur eine Steckdose und Matratzen weich. Zimmer waren sehr sauber und wurden früh gereinigt, dadurch immer ein sauberes Zimmer.