「Awesome hotel. Big, clean, comfortable rooms in a wonderful location on Collins Ave. One block from the famous Miami Beach ***** (Ocean Ave), and 3 blocks from the dining street Espanola Way.」
「Superb facilities and location. Rooms exceptional and housekeeping staff great! A workforce (and teams) of two halves - some friendly and helpful, others rude and dismissive of guests - equally felt as if some staff were working harder than others and a lot of ‘standing around’ by the work shy crew members pretending to be busy doing very little. Could be an amazing experience if service (and staff training) was consistent.」