你只需要羅馬旅館

There were a few smaller things on the first night which I wasn’t going to mention but since we ended up having such an awful experience, I will • Mould in the shower • Shower opens inward and the panel is so big you can hardly get in or out • The shower water feels like tiny needles hitting you • Wifi isn’t secure (so shouldn’t access anything important) • Staff ended up ignoring messages • No safe in room Upon check in we were advised that the following day they were replacing all windows on the property and we wouldn’t have access to our room - Obviously we weren’t stoked but we didn’t really have any option at that point. So the next day which ended up being 39 degrees were locked out of our room from about 9:30am-2pm (the owner explained they had booked these works in 12 months ago, so had ample time to let anyone with a booking know). When we regained access the room stank of silicone, we opened the windows and also put the aircon on however the smell was so strong it was flaring up my asthma. We left the room and I went to contact *********** and our travel insurer for assistance, *********** advised I need to try work it out directly with the hotel. So we went back to the room (the owner had left by now, had to message him to return) the room was still really bad, by this stage i’d tried my preventive medicine and puffer but I was really struggling to breathe. The owner finally shows up and we try to explain to him that I cannot be in the room/hotel because of the smell, he keeps saying there isn’t a smell but we should wait 30 minutes and it will be gone…. it had already been 90 minutes and no change. He was then accusing me of lying and saying there’s another reason and I’m just making stuff up. We somehow finally got him to agree that for the next 3 nights we had paid for he would refund 2, we go to the front desk where he now decides he’s only going to give 100€ which is far less than 2 nights, then it becomes 50% of the 2 nights…. then he starts getting very aggressive towards us and says you get nothing. My partner was trying to explain to him about asthma and that it’s not our fault they did renovations during our stay, he then got in my partners face (I have evidence). I decided trying to argue with someone like this wasn’t worth it and we left. Thankfully I managed to book a beautiful apartment in a better location, however I’ve now had to wear the cost of two accommodations. I certainly wouldn’t advise staying here, Numa apartments have a fantastic location and amazing customer service if you’re looking for somewhere in Rome. It’s a shame someone can be so dismissive/aggressive over a health issue as had this not have happened we would have stayed even though the bathroom was subpar.

我們非常滿意。步行即可到達大多數景點或地鐵站（約 15 分鐘）。周邊地區不錯的餐廳。足夠的房間，舒適的床。浴室對於個子高的人來說有點小。聯繫很棒。根據要求清潔房間。 我把東西忘在房間裡了，他們把它寄回家了。服務很棒。

Our plane was 1h late. We informed the place a couple of hours before we were there. So in the end we are 17 minutes late. 19.17u we arrived, not that is the middle of the night. We lost our money for 2 days and even the 2nd day they did not even proposed to ket us in after we played. This should not be allowed to be rented out enymore.

房間乾淨，位置方便，但讓我等了很長時間。工作人員本來可以更加高效和樂於助人。

Ótima. Anfitrião gente finíssima. Local ótimo e ao lado do vaticano

It was really cute and clean and in a great neighbourhood