特雷維精品飯店(Boutique Hotel Trevi)

The hotel service was very good

Check in was easy, however in my room the sinks & fixtures were rusted/falling apart. I understand it’s Italy & bathrooms are not always modern but …the Tap for the bidet beside the toilet kept falling off, the sink when I pressed plug down to gather water ..then wouldn’t open again. Staff was ok, but was turned off after checking out when I told them “I put my gelato in the fridge freezer lastnight to save it. It melted everywhere. I was late checking out because I WAS CLEANING THAT UP for you”. The concierge was like “oh? So you left fridge dirty then. That is not a freezer it’s not meant to get very cold”……..So the fridge is not meant to be very cold or has a working freezer for customers who think they can put their goods in there to stay frozen??? Mabye say that somewhere. Don’t blaim them for something not staying cold lol I EVEN wiped it up for you, you’re welcome. Bathroom smelled moldy, & I’ve stayed in many old buildings! I also had a family emergency to go back to Canada. He was like “oh so you are checking out early?” In a snooty way.YES I AM. MY DAD HAD A HEART ISSUE ….making me seem like I’m not bougie enough to stay here lol overall the amount paid to stay here for the snooty attitude, broken/not up to date fixtures . Like at least if you’re gonna be snooty have working fixtures that don’t fall off when you turn them (bidet handle, toilet not flushing well).Mabye have an actual freezer instead of blaim the customer their stuff melted and made mess for you 😆

Not very modern, felt unkempt - found a few bugs in the bathroom - musty smell - front office was not all that friendly - just taking care of another tourist - however - great breakfast buffet - but the room was warm where you eat

The location is great, close to almost everything. The room was small, but I knew that going in. The hotel was clean, staff was great, and I was close to everything. I have seen complaints about the air conditioning not working, all you need to do is ask the front desk, they can turn it on / off on a room by room basis.

The property was ok, nice walk ability but issues were the-checking in, took an hr and 30 minutes to get in our room after our check in time. The first person at the front desk wasn’t friendly or helpful at all. The breakfast option in the dungeon in the morning was disgusting. The only perk to staying here would be walking distance to seeing Rome.

Hotel is close to all the major attractions, especially a two minute walk to the Trevi Fountain. Staff are helpful and room is clean. Air conditioning in the hotel is good. Breakfast is continental, but needs more selection of food. Highly recommend.

Spacious and clean room! Location is a one minute block from Trevi Fountain which is great for getting there before the large crowd. Bed was very comfortable with multiple pillows to adjust your body after a long day of walking. I will definitely stay here again.

The staff did not show professionalism. One evening we were locked out of the hotel with no accès and a note in the window wrote out on a arrant. What kind of hotel locks their guests outside??