傑羅姆飯店

飯店地理位置優越，我們的套房時尚乾淨。所有員工都很友好，除了一個留著黑髮、黑鬍子和鬍鬚的傢伙態度非常不好。

早餐不太好。最好訂不含早餐的房間。總的來說，酒店不錯，員工也很友好

很棒的酒店，位置和客戶服務都很棒。

I’d really like to give this new hotel a full 5 stars, and with a few improvements, it absolutely could get there. First, I want to commend the staff for their outstanding service. In the lead-up to our stay, they were proactive and attentive—checking in on our arrival time and offering to organize a transfer. During our stay, they remained consistently professional, helpful, and friendly. The hotel is in an excellent location—just a block away from the hustle and bustle of the Trevi Fountain, yet tucked away on a quieter street surrounded by great restaurants and shops. The décor is clean, modern, and comfortable, making for a pleasant atmosphere throughout. That said, there are a few areas where the hotel could improve to truly match a 5-star experience: The bath towels were quite thin and felt more budget than boutique. Fluffier, higher-quality towels would make a big difference. Room temperature could only be adjusted by contacting the front desk, as there was no individual climate control—this became a bit inconvenient. Breakfast was decent, but the cereal options felt geared toward children (e.g., Coco Pops and Cornflakes). A simple addition like muesli would have complemented the existing selection of nuts, seeds, and dried fruit nicely. Disappointingly, the hallway and stair carpets were already quite dirty and worn, which is surprising given the hotel has only been open for two months. Despite these small issues, I would definitely stay again. The service and location are standouts, and with a few tweaks, this hotel could easily be a top-tier option in the area.

四月底我們在這家飯店住了五天。我們對這家酒店非常擔心，因為我們讀過的評論並沒有明確說明它是否營業。去之前我們和幾位工作人員進行了交談，他們甚至給了我們更好的報價，讓我們放心了很多。所以我們決定信任並給這家新開業的酒店一個機會。第一天晚上到達時，我們就遇到了一個問題，房間裡不斷傳來很大的噪音。由於無法入睡，半夜我們給接待處打了三次電話，他們給了我們另一個臨時房間讓我們睡覺，並向我們保證維修人員第二天會解決問題。我們很不幸，因為第一天晚上我們沒睡。第二天問題沒有解決，但經理 Luigi 將我們轉移到了另一個房間，顯然一切都很好。兩天后，又出現了一個意外：工人們早上 7 點就起床，完成施工細節，讓在這家旅館休息成為不可能的任務。即使在義大利度假。路易吉之前曾以書面形式（透過電子郵件）向我們保證，如果我們到達時有任何施工，施工要到上午 9 點才會開始。那天我們給接待處打了幾通電話，他們似乎不太在意我們的煩惱。整體而言，我們入住期間接待人員並不是特別友善。此外，牆壁似乎是用紙（石膏板）製成的，再加上工作人員離開辦公室時會摔門，導致房間變得非常不舒服和嘈雜。至少在五樓，噪音讓人難以休息。這家飯店只有三個優點：位於中心的地理位置、客房和公共區域的精美裝飾/設計（與網站上的照片完全一樣）以及美味的早餐（特別提到 Leonardo 的優質早餐服務）。最後但同樣重要的一點是，我們要強調接待員 Lu 的細心和同理心，他曾多次幫助我們。

在我們等待夜幕降臨的漫步中，我們在這家酒店的酒吧停留片刻，放鬆一下，這是一個優雅而溫馨的地方，有一位非常友善的酒保，一杯橙汁，一些糖果，然後我們就出發前往這個總是令人著迷但又混亂的城市。