庫珀科隆納

My daughter and myself went for a short trip to Rome and chose The Couper Colonna for our stay. It was a great decision. Staff is extremely helpful ,even took care of us from before we arrived. The hotel is in a prime location, walking distance to all major attractions. Rooms are beautifully done and are kept amazingly clean. There is also a coffee machine in the room ,free water, coffee ,tea etc .Hands up to Giulia, our hostess who took care of us. Rome is a city we like to visit whenever we need a break and for sure we will not look at anywhere else to stay ,Couper Colonna will always be the place we will book.

Great experience as you are in a walking distance from all the attractions in centro storico. The staff is very polite and they do their best to make us feel welcomed!!! Giulia is a great host. I recoment this hotel for anyone wants to be in the center of the eyernal city of Rome!!!!

我和我的妻子原本打算在羅馬慶祝我的 40 歲生日，這是 10 多年來的第一次，只有我和她在一起。 我的妻子已經計劃好了一切，在酒店和羅馬的其他活動中都帶來了小驚喜。我一直想去羅馬，因為它有美妙的歷史和建築。 在我們旅行的前四天，我妻子的父親不幸去世。這對每個人來說當然都是一個很大的阻礙，這使得我們無法完成我們的旅行，並且不得不取消所有預訂（航班、餐廳、酒店等）。這對我們家來說當然是個艱難的時期。 當我們取消房間時，在我們收到資訊的同一秒鐘（我取消預訂），我們得到的答案是，根據政策，飯店無法向我們退款，因為我們取消預訂晚了幾個小時。 我們嘗試透過我們的預訂網站（順便說一下，*********** 的處理方式非常棒），也嘗試直接與酒店經理交談，以真正表達同情並理解我們不可能知道的情況，但他們不知道儘管我們在取消窗口中討論了幾個小時，但仍然提到了該政策。 我們也試圖看看是否有任何方法可以獲得代金券，因為我們仍然會進行旅行，但在另一個封閉時期，如果他們可以部分償還也許一半，他們也拒絕了。我還建議寄一份死亡證明影本，讓他們知道這不是假的，但還是拒絕了。 在我與他們的接待員交談後，我還打電話、發送電子郵件並發送了 Whatt Sup Messenger，但沒有得到他們的任何回應。 我對酒店處理這種情況的方式感到非常失望，這對我們來說已經是這樣了，當我們還提到這次旅行只是被推遲時，他們甚至沒有興趣找到解決方案。 我一生中旅行過很多次，從未經歷過這種行為，這就是我想寫這篇文章的原因，所以在你預訂之前你知道他們如何管理這些事情。

我和我的朋友去羅馬慶祝我的 30 歲生日，我度過了最美好的時光，並將終生記住這次旅行。這家小型精品飯店很漂亮，距離許多景點都很近，馬庫斯奧勒留紀念柱就在外面，萬神殿距離酒店只有幾分鐘的路程。酒吧、商店和餐廳都在附近。這裡的工作人員非常可愛，接待處的兩位女士都幫我預訂了梵蒂岡博物館和羅馬競技場等景點，以及前往機場和羅馬更遠的目的地的出租車，她們確實是企業的資產。房間一塵不染，每天補充水、毛巾。我們的房間舒適寬敞，可供我們兩個女孩共用。這確實是一次難忘的經歷，儘管我沒有在房間裡待很長時間，但當這是一家如此可愛的酒店，擁有出色的員工時，情況就大不相同了。

Excellent location within a walking distance from most sites. Staff are very courteous and helpfull Rooms are very comfortable and well equiped with needed ammenities. Great coffee shops ice cream parlors and restaurants right out of hotel door.

We stayed four nights at the Couper Colonna. The hotel is situated on the third floor of a building right in the heart of the tourist area with both Trevi Fountain and Pantheon just a few minutes walk away. The rooms were clean and had everything we needed. The room for 3 of us (2 adults and a child) was small but no smaller than I imagine any typical Rome room to be. Fabiola and her colleague were great, and even kindly arranged some lovely treats for my wife’s birthday while we were there, the cake in particular was very tasty! Breakfast isn’t included but they do provide a few treats in reception and great recommendations for places nearby!