舒適套房飯店(Comfort Inn & Suites Rogersville)

Clean friendly staff. Stay here all the time

Everything was broken and old. No water pressure. Hot tub was cold. Breakfast literally had bugs all over the food.

Everything except the morning breakfast. Really could add a hot cinnamon bun from time to time and real coffee. The cool mornings that fire place should be operating all in all it was like walking into moms house. Love everything about this place

Reported the bug issue in my room, was told they were inundated with bugs that are like fireflies without the bulb, but they're harmless. Second, stains on the ottoman. Third no fan or heater in the bathroom; fourth, staff member cleaned the tables in the breakfast area, then went over to stir up the eggs without washing her hands. Customers are pigs where they leave large amounts of gravy in the ladle so small gnats accumulate. There's gnats/sm flies at the trash bins in the eating area as well.

Would have had 5 stars cause everything was great except, HVAC unit no way to shut it completely off, cycles loudly. Comforter had a few drops of dried blood (room 304), hopefully someone will clean that.

We arrived an hour past check in. The room was not cleaned. We had to wait 30 mins for them to clean it. Just to find out the key system was not working and would need to wait on the manager to leave his house and get there to fix it. Thankfully the shift person was able to let us in with a master key. I was very unhappy with my stay

As always l am impressed w how clean and pleasant all of the employees are. Sometimes I travel alone and have never felt nervous while in the building. Thank you.

Friendly staff, on-site breakfast was convenient, location was perfect for the wedding we attended ai Sahray Barn. Could use some paint updates in halls and bathrooms. Repair elevator.

This was our second time staying here. I feel that it’s a good option for the area, and it’s convenient. I do feel that room cleanliness could be improved, more attention to detail. The staff are very nice. The breakfast needs some work.