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5星級

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St. Mary with St. Andrew's Church

埃克塞特機場希爾頓歡朋飯店
4.1/544 評價

埃克塞特機場希爾頓歡朋飯店

Aylesbeare|距離St. Mary with St. Andrew's Church2.38km
As a staff member of Hilton i myself work here and i have been to other Hilton hotels as-well, so far this was the worst experience I ever had. We booked two rooms but accidentally we didn't use the team member discount. thats why we rang them immediately to confirm the booking but when we spoke with one of their colleagues in the morning and she promised me I would get team member discount and she said we could book one more room when we get there . After travelling all the way from Edinburgh, Scotland for about 12 hours in this heat. We were turned down by the old lady wearing glasses in reception age around 46 she did not had her name tag as well. I feel like she was ****** towards me and my family. She told us that she won't be able to give us any discount even though i work in Hilton hotel. She kept accusing me of lying. Even though i showed her proof of my phone calls she kept avoiding me by saying that i spoke with someone in America. There was no apologies whatsoever from the lady but she acted as she was the owner of Hilton hotel.When i asked for a refund, she looked clueless. she printed this long paper of receipt and was gone for reception for about 10 mins. Later on another staff showed and refunded within a minute. I am very very disappointed as me and my family felt a bit ****** from her staff and absolutely horrible customer service. The lady acted like a supervisor even though she did not have a name tag and we could not confirm it. she was very rude to us and was not very helpful at all. It just the women age around 45 with black hair and wears glasses was not very helpful and rude.

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常見問題

  • 有哪些熱門飯店?

    有多間熱門飯店。不論您是商務出差或悠閒度假, 格蘭吉庭院飯店是首選飯店。

  • 的飯店平均住宿價格為何?

    在的飯店,平日均價大致落在BRL 660, 週末 (週五到六) 均價大致落在BRL 664。

  • 有哪些飯店提供優質的美味早餐?

    格蘭吉庭院飯店 提供優質的美味早餐。就用豐盛早餐啟動當天的精彩行程!

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    不論是商務出差或悠閒度假,網路連線都是旅途中的必備條件。格蘭吉庭院飯店是提供免費 Wi-Fi 的熱門飯店。

  • 有哪些飯店提供機場接送服務?

    對不怎麼熟嗎?格蘭吉庭院飯店提供機場接送服務。

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    Trip.com 全年為用戶提供多樣的優惠及折扣。您可以到 優惠活動頁面查看 Trip.com 提供的絕佳優惠。

當地旅遊資訊

最高價格BRL 780
最低價格BRL 535
評論則數56
飯店數量5
平均價格 (平日)BRL 660
平均價格 (週末)BRL 664