羅阿諾克機場品質飯店(Quality Inn Roanoke Airport)

Los cuartos estaban bien pero el personal era grosero y muy poco servicial no lo recomiendo la persona que se supone está en el desayuno para ver que todo esté bien solo decía que éramos estupidas personas 😡

No hicieron limpieza el desayuno muy limitado

Rude staff member at check-in. Needed to return to front desk to ask for different room, because I was put in a room with an adjoining door where someone was smoking (in a "non-smoking" hotel) and blaring television; this was in a nearly empty hotel. After put into a new room, had to go back to front desk again because the key card didn't work, which they blamed on it being cold. Two staff members were loudly arguing with a guest about having to sign in. Thoroughly unprofessional experience.

Check in was easy, room was spacious and clean. Had a running toilet, but was fixed and working order in just a couple of minutes. Everything else for the room was good. Wanted breakfast but water main broke and breakfast was cancelled. Overall a good place to go to.

Room was clean, mattress was comfortable enough. I had no maid service during my stay. The BREAKFAST (free) was excellent, better than the $16 one I had at a downtown restaurant. The fellow making and taking care of the breakfast was really nice. I will stay there again.

We found hair between the sheets and comforter. The bathtub was dirty. The walls and baseboards were dirty. The outside areas need to be cleaned with a power washer. I went to check out in the morning and told them there was no hot water. They said, oh, we will need to reset the boiler. Not sorry, not willing to make anything right. Do not stay at this place. ******* should remove them from booking until they get their act together.

Bed was comfortable. Bathroom was eh. The walls were dirty, baseboards were falling off. Lots of cracks in the walls. Chair in the bedroom had dirty stains. Some outlets didn’t work.