Best Western Plus Inn at Valley View

Very decent place my grandkids total enjoyed the pool in the middle of Jan. Will stay here again next time we are in Roanoke

The staff was very friendly and professional. Room was clean. Check in was easly and quick. There was a soccer team staying at the hotel. They got a little noisy, as well as some kids running in the halls one night. The staff asked them to quiet it down both times. Never stayed in a hotel where that was done. Quietest hotel I have ever stayed in. Breakfast was you typical continental. The staff made sure the area was kept clean and food was available. Mentioned to the front desk the bathroom sink had a drip. She felt bad I didn't mention earlier. Was really not big deal. Location was perfect. Close to the airport. Would definitely recommend.

The hotel and the accomodations were good; however, when I went to check in the clerk told me I could not check in because I lived less than 50 miles away. I explained I had stayed there before but she had to call the manager before she would let me check in. I will choose another hotel in the future.

If this is a three star property, then standards have fallen hard. Everything about this place is old and shabby. Some guy was sitting in the parking lot all evening in a battered car. Two of the 4 lamps in our room don't work, even when we plugged them into two of the functioning outlets. When I asked the one and only person on duty if she had extra lightbulbs, she said that they lock everything up at night. I would never stay here again even if you paid me to do so.

******* neglected to tell me that “pet friendly” didn’t mean cats. had to cancel and seek alternate hotel. Will never use ******* again.

This is another hotel that was convenient to our route. The breakfast was great with very pleasant attendants. Pool was nice. It was heated as was the pool room, making it nice to get out of the water.

When I stay at most hotels my biggest gripe is there’s no comfortable place to sit in the room. This was the first place to have a really nice leather reclining chair in the room. It was a welcomed amenity.

Not so good. Disappointed in cleaniness of tub and towels were damp. Had to request for cleaning of the room. Decor is outdated and rugs have a odor. Inside fan from air conditioner needs cleaned out.

I enjoyed the beds. The shower was so hot the best I've had in a very long time pressure was great. The breakfast was lots of options as well. Great value.