Holiday Inn 利雅得 - 邁丹奧拉亞(Holiday Inn Riyadh - Meydan)

The room isn’t good

Great place for a business stay, friendly staff, Indian Food and reasonable price. Area is Olaya - so in heart of the city. Overall a good choice for business travellors - will visit again.. Drawbacks - none so far - will update if i find any in future...

My worst stay in a hotel so far and I stay in hotels ALOT first of all the room had a full bin that wasn’t cleaned, I sent a suit to the dry clean and they got me back the jacket only and refused to assist, reception were rude to me for no reason. Needless to mention their breakfast is very bad pancakes chewed like rubber and the rest of the food was super soggy. Conclusion don’t stay there!.

La chambre était vraiment sombre, sans lumière naturelle.

I arrived at the Holiday Inn Meydan to attend the World Defense Show. I arrived at a decent time to the hotel so not too late. I was welcomed as a normal guest even though I am a Spire Ambassador Member. No one seemed to care or even mention it. I checked into room 1247. The room was good but I noticed the bathroom had a urine smell and it was quiet strong. I informed the reception but nothing happened and no one came to even spray something. As I arrived, I needed to install an application called Tawakalna. I asked the reception for help and they gave me the local number to call. I called and waited for 15 minutes but no answer and my issue was not resolved. Staff at the Holiday Inn were nice but they are not at the level I am used too. Taking the shuttle back from the World Defense Show I stopped by the Intercontinental which is just around the corner. The staff there were amazing. I especially want to give credit to a guy from the reception by the name of Habib Zain Alenzi. He took the time to help me with Tawaklna app. He re-installed it and he reconfigured everything to make sure it worked. I was not even a guest at the Inter but their staff helped me and at the Holiday Inn they did not. The third thing that really bugged me with the Holiday Inn Meydan is that as a Spire member I get a fruit basket. The guy at the reception said that it will be in my room right away. It was not. The next day I asked for it and they said sure it will come, but nothing came. The third day I asked but still nothing came. Lastly, I stayed in the hotel for 5 nights. For the last 2 nights the shampoo was not added and I was lucky to have brought mine with me. I even left it in the room The hotel is okay. The gym is okay. The breakfast is okay but the little things that the staff did not do made me not enjoy my stay.

After being forced to find another hotel, last minute, as Crowne Plaza Riyadh cancelled my booking without notice what so ever, I stayed 4 nigths here to attend a trade show in Riyadh. No recognition of IGH Spire Elite status at all. The hotel surroundings are gloomy, and so is the hotel. Room was dark with insufficient lighting. Bed and pillows were good, and sleep quality good. Breakfast was substandard. a lot to choose from, but everything of mediocre standard. Fresh fruit and omelets made me through the 3 breakfasts I had. I will be sure to avoid IHG-hotels in the future, both here and elsewhere.

كانت رائعه والفندق هادئ جدًا مريح وموظفين الاستقبال مبدعين خصوصا هشام حجاز شاب رائع وكذلك الاخت منى شكرًا 🙏 من القلب

Pros: Parking was crowded. Garage was full, first day parked outside next to building. Second day in front of the building. Check in/out was quick/ easy. Staff is helpful/ kind. Facilities were clean/ lobby decor was nice. My suite 1807 was clean/spacious. Bed was comfortable. Found the extra pillow in a drawer. Bathroom is very spacious/clean although the shower has some wear/tear with regards to the floor tile. It has useful aminities. It has a Jacuzzi tub which I'm not sure if it works. Cons: Refrigerator was placed outside of the cabinet which I found to be a bit tacky looking. Shower floor tile has noticeable wear/tear. Couch has visible white stains on cushions that looked suspicious 😝 Phones in room were disconnected. We didn't realize this until the last day when we were calling to order room service. We were able to get only one of them to work. I gave this hotel 3 ⭐⭐⭐ mainly due to lack of enforcement of the Covid-19 health/safety protocols not being enforced. The rules haven't changed. Unmasked guest were allowed to enter/sit in hotel lobby/ignore security's request to wear a mask. One man, I don't know if he was a guest or not, entered/ignored security's request for tawakkalna, temperature check/to wear a mask.