正在查找Al Noor Mosque附近的飯店嗎?先看看實際住過的旅客怎麼說。

為您推薦利雅得的飯店

探索我們在Al Noor Mosque附近的熱門飯店

5星級

利雅得 JW 萬豪飯店
3.9/548 評價

利雅得 JW 萬豪飯店

利雅得|距離Al Noor Mosque2.4km
I am writing this review to make future visitors aware that the JW Marriot in Riyadh lied to me about laundry charges, removed them from my bill, then went back and charged my credit card without even consulting me. I recently stayed in JW in Riyadh for a business trip in September 2023. I have stayed there in the past with no issues. The hotel is okay in the sense that the rooms are modern and nice, but the service is always below par for Marriot. The reception is not always staffed or there is always a long line (even at hours when there isn't a checkout rush). The staff almost never understands what is going on or how to fix a problem. When you call for room service or anything, it always takes forever or no one responds sometimes. Most recently, I stayed there and got suspicious that my company laundry allowance was not being recorded in my bill (this is before check out). My company prenegotiated rates for my stay at Marriot, so I get two pieces a day for free. I went to discuss the matter of my laundry with someone in the front desk. After the typical waiting and being told they will review it and get back to me (the front desk person just candidly told me he didnt even know how to check in the system), I go back to the front desk and they assure me everything is fine. The guy tells me he verified in the system that I am receiving my company rate and that I will not be charged. Upon check out, there are all these laundry bills and I complain. They go into the system and assure me that they will remove them from the bill. They do so and I pay my bill without the charges and leave, thinking everything is fine. On my flight out of town, I get a random email from the hotel management saying that I owe a laundry balance and so they charged my credit card! I emailed them back explaining the situation, and that I have stayed there before. They said that at the time of booking they put it in the system not as a company rate but personal, and so I had to pay a week's worth of laundry. Without informing me, they just charged my credit card the full amount. No request, nothing, just auto charged it. Obviously I am going to contest it with my bank. Absolutely ridiculous that they wouldn't even just go back and fix it; I've literally stayed there a number of times. Not going back again...

尋找更多飯店

包含早餐

尋找更多飯店

瀏覽用戶對利雅得飯店的評價

正在尋找Al Noor Mosque附近的飯店嗎?比較房價及評論,找到自己的理想住宿。
瓦特阿爾納菲斯阿爾納菲斯分公司飯店
3.3/52 評價
房間很乾凈很好
奧利安飯店
3.9/58 評價
酒店實際2018年已開始營業,而網站上的2019年開業信息有誤。整體裝修與設施水準在3星,舒適度低於全季酒店。淋浴房沒有安放沐浴液的地方,排水有問題,每次洗完后整個衛生間都是水。酒店位置在新區,距離市區有一定距離,早餐的種類比較少。主要收到了攜程網站信息的誤導,性價比不高。
阿爾納法爾休息套房飯店
3.1/57 評價
房間設施齊全,電視、沙發、小冰箱是個亮點,衞生間略顯緊湊,0.8米的床着實有點窄了,其他一切都還不錯,能住。
利雅得 JW 萬豪飯店
3.9/548 評價
I am writing this review to make future visitors aware that the JW Marriot in Riyadh lied to me about laundry charges, removed them from my bill, then went back and charged my credit card without even consulting me. I recently stayed in JW in Riyadh for a business trip in September 2023. I have stayed there in the past with no issues. The hotel is okay in the sense that the rooms are modern and nice, but the service is always below par for Marriot. The reception is not always staffed or there is always a long line (even at hours when there isn't a checkout rush). The staff almost never understands what is going on or how to fix a problem. When you call for room service or anything, it always takes forever or no one responds sometimes. Most recently, I stayed there and got suspicious that my company laundry allowance was not being recorded in my bill (this is before check out). My company prenegotiated rates for my stay at Marriot, so I get two pieces a day for free. I went to discuss the matter of my laundry with someone in the front desk. After the typical waiting and being told they will review it and get back to me (the front desk person just candidly told me he didnt even know how to check in the system), I go back to the front desk and they assure me everything is fine. The guy tells me he verified in the system that I am receiving my company rate and that I will not be charged. Upon check out, there are all these laundry bills and I complain. They go into the system and assure me that they will remove them from the bill. They do so and I pay my bill without the charges and leave, thinking everything is fine. On my flight out of town, I get a random email from the hotel management saying that I owe a laundry balance and so they charged my credit card! I emailed them back explaining the situation, and that I have stayed there before. They said that at the time of booking they put it in the system not as a company rate but personal, and so I had to pay a week's worth of laundry. Without informing me, they just charged my credit card the full amount. No request, nothing, just auto charged it. Obviously I am going to contest it with my bank. Absolutely ridiculous that they wouldn't even just go back and fix it; I've literally stayed there a number of times. Not going back again...
小米民宿公寓式飯店
4.7/517 評價
早中晚餐很豐富,大米飯,中國菜,還有麪條,吃的很開心,房間乾淨整潔,老闆人很好,會給你介紹當地的風土人情,購物地址等,總之一次很滿意的住宿過程。

常見問題