依接送服務探索我們精選的裡烏德洛茨·德拉塞爾飯店

瀏覽用戶對裡烏德洛茨·德拉塞爾飯店的評價

塞勒斯飯店 赫羅納機場
4.1/546 評價
My husband and I came as day guests because we wanted the use of a swimming pool. You pay €30 and get a towel and 1 drink (beer or soft drink). When we arrived the outdoor pool was like ice, we're hardy swimmers but this was ice ice and so we asked if we could swim in the indoor pool. No, you pay €30 to use the spa, we asked if we could pay for the spa instead of the outdoor pass and they said yes, but you cannot then sit outside???!! We said we didn't want to be sat indoors all day so got the outdoor pass. After an hour, noticing there was not one single other person at the indoor or outdoor pool, we explained again that the outdoor pool was unusable so could we just have one swim in the indoor pool otherwise we have paid €30 for a towel and a chair (which we have on our large terrace at our accommodation for free!). We even offered to forego the free drinks to do so. We werent trying to get freebies, just asking for the ability to go for a swim like we'd paid for, making it clear we would not use the jacuzzi or anything else in the spa. Receptionist said she would get back to us in half an hour. 2 hours later....Nothing. Went back in and had to explain it all to 2 new ladies. Come back in 20 minutes. Went back and they said if you want to use the indoor pool you have to pay another €30. It was absolutely baffling that with zero other guests using the facilities and knowing we had paid for a pass to have use of a pool, they would not let us have 1 swim in an empty indoor pool. What difference does it make to them if we swim indoor or outdoor, zero. What difference would it have made to us, total. The actual advert for the pass doesnt even specify that the pool is outdoor only and when we emailed them in advance was also not advised this, nor that we had to have passports to enter (fortunately i had a photo of them on my phone, otherwise we would have had a wasted 30minute journey) because we were told we could not enter using our drivers license. Our sole purpose for coming was to swim, I'd had a bad fall and injured my leg and back quite severely and was coming to try and relieve it by swimming, instead I went back €30 worse off, irritated and still in pain. Their customer service skills and logic were appalling. What could have been a lovely, relaxing day out was totally overshadowed by their lack of hospitality.

常見問題

  • 裡烏德洛茨·德拉塞爾有哪幾間提供接送服務的熱門飯店?

    不論您到裡烏德洛茨·德拉塞爾商務出差或悠閒度假,塞勒斯飯店 赫羅納機場布拉瓦伊甸園飯店 都是熱門飯店。

  • 在裡烏德洛茨·德拉塞爾設有接送服務飯店的平均價格約是多少?

    對於裡烏德洛茨·德拉塞爾設有接送服務的飯店,平日均價大致落在 TWD 5,508,而週末 (週五到六) 均價大致落在 TWD 6,725。

  • 在裡烏德洛茨·德拉塞爾提供接送服務的飯店有哪些優惠活動?

    Trip.com 全年為用戶提供多樣的優惠及折扣。您可以到 優惠活動頁面查看 Trip.com 提供的絕佳優惠。

當地旅遊資訊

飯店數量2
評論則數104
最高價格TWD 13,328
最低價格TWD 2,570
平均價格 (平日)TWD 5,508
平均價格 (週末)TWD 6,725