里士滿Richmond Parks & Recreation附近住宿

Anna from the Marriott lounge is outstanding. She brightened my morning with her smile and ensuring every need of mine was met. I will be returning just to see her! The beds were comfortable and rooms were clean. This will be my hotel of choice when in the area! Although I do wish the breakfast had more organic options everyone answered my questions.

非常喜欢我们的住宿，我们为我们的旅行增加了一个额外的夜晚！我们的房间在13楼，景色很美！

我在伯克利酒店進行了最後一分鐘的預訂，就在附近發生家庭緊急情況的醫院附近。工作人員（特別是Starleff女士）和酒店本身都提供了令人難以置信的美妙舒適和護理。美麗的歷史建築，地理位置優越，可為您提供歷史區域內的所有設施。房間很大，很乾凈，布置得很周到。浴室鏡子可調節至適合女性化妝的高度，這非常罕見。我有一個意想不到的喘息的機會，並在任何場合都推薦這家酒店-商務旅行，歷史悠久的度假，夫妻度假，住院等。價格太低了。太好了！嘗試一下！

我們在里士滿進行家族業務時，需要一個可以容納拖車的停車場。從64號州際公路可輕鬆抵達威斯汀酒店，並設有大型停車場。 我們是BonVoy萬豪酒店的白金會員，因此我們升級為特大號床套房。套房設有小廚房，大桌子，沙發和獨立的臥室。一切都很舒適和乾淨。 我唯一的抱怨是禮賓休息室提供的服務。休息室本身很小，缺少足夠的桌子。在星期六的早晨，人滿了，所以我坐在沙發上，平衡著盤子。賓客離開後，餐桌並沒有停下來，因此新賓客無處可坐。穀物站也沒有湯匙。就我而言，這種體驗不符合威斯汀標準。

我們星期五晚上到達時，房間很髒，床旁邊有死蟲子。因為已經很晚了，我們很累，所以我們就去睡覺了，因為我們必須在6:30 a之前起床參加馬拉鬆比賽。米星期六。週六傍晚回到房間。我的侄女打開沙發床，坐在上面，然後倒塌了。這是一個非常危險的情況（我們有照片）。去前台問另一個房間；酒店被預訂。我們要求賠償房間費用，並要求提供一張折疊床。辦公桌工作人員非常友好，並試圖容納我們，但總經理Kim Jones則不願意。她說她會給我們20％的折扣，但我們拒絕了。當我們要求與金·瓊斯（Kim Jones）交談時，她告訴前台服務員，她不會與我們交談。我們最終接受了折扣，因為我們要為不合標準的房間付費。我在公司辦公室打電話給客戶服務部。他們試圖通過電話幫助解決這種情況，金·瓊斯（Jim Jones）不會讓步。客戶服務最終在30分鐘外找到了我們另一家酒店。我們感謝前台工作人員和客戶服務中心的努力。我不明白雷迪森如何讓里士滿西部鄉村旅館和套房的總經理金·瓊斯這樣的人代表他們的公司。可能有人受傷了，她甚至不在乎。她不僅不尊重我們，而且使員工處於尷尬境地。她提供了一個機會服務於美國武裝部隊的資深人士，並很好地代表了她的公司。好客多。

酒店位置還不錯，設施有點老了。就是房間有股味道。隔音不好。服務是不錯的。機場大巴很方便。就住一晚上，還是可以的。

我和兒子在從喬治亞州到新澤西的途中在斯普林希爾套房停留。我們享受了游泳池和水療。我們睡了一晚。茜茜歡迎我們吃早餐(香腸、燕麥和兒子最喜歡的蘋果傑克麥片)。這麼多友好和微笑的臉。總體來說,這是很棒的酒店,我們強烈建議您在進入弗吉尼亞州時留在這裏。

這是我第二次入住這個萬怡,還不錯,也不算噁心,但也不是比較好的萬怡之一,陳舊,房間需要改造話雖如此,與該地區的其他選擇相比,這是合理的,我知道我會得到什麼。不會有網絡電視,書桌面積小,燈光偏差,傢俱較舊,地毯有幾條障礙,衛生間洗漱台小,衛生間本身基本。這是一個老式的萬怡酒店,在大堂看到了一些升級。有一些工作人員非常友善和樂於助人(對不起,我沒有他們的名字)。還有一對夫婦似乎對幫助你無動於衷。我訪問過兩次,人們都是一樣的。

We've stayed here several years in a row, for an annual event we attend... but this year hit a new low. Wow. We won't be returning. It started with our late-ish Friday evening check-in. The desk agent appeared to be the only identifiable employee in the whole hotel. While she was polite and friendly, she was also clearly exhausted, and trying to grab a bite in-between arrivals. Hey Owners, how about you make sure there's more than one person to help guests arriving on a Friday night, so your poor employees can sit for a few minutes and have their dinner? It got even better once we entered our room: there was someone else's *used* washcloth, hanging on the toiletries in the shower, the tub was half-full of water, we were left with no more than 1/8 of a roll of toilet paper (no back-ups to be found anywhere, so we immediately went downstairs to get more), and the secondary toilet paper holder was dangling off the wall, with a dust pile on the floor below. Did Housekeeping even service this room? We were freaked about the level of cleanliness, but so exhausted after unloading all our stuff, upon our late arrival, that we just tried to pretend it wasn't gross and went to bed. The lobby coffee was terrible and complimentary breakfast was entirely unremarkable, without even a single piece of fresh fruit to be found anywhere... not a banana, not an apple, nothing. There were also no milk alternatives (not that this isn't often the case), so just be prepared if you need something other than cow milk. I did use the app chat feature to tell the hotel about our room issues that evening. And I reported it to the front desk agent the next day. No follow-up or action of any kind. No offer of points, or credit to our bill. Nada. Hamptons are usually pretty responsive, in my experience... not this one. On the upside, the location is great, right next door to the terrific Silver Diner and a hop across the street to a number of other wonderful eateries. Also, the 2nd elevator, that's been out of service for yearrrrs, was finally working again, so there's that. After returning home, I attempted to find another way to let management know about our disappointing experiences. They're hiring a GM, and don't have one in place. Explains a lot. Like I said. We won't be back.

這是一個較舊的財產,而且過時了。他們很好地保持了清潔。游泳池附近的洗手間壞了。房間需要更多的照明。我發現我的房間比我喜歡的要暗。我房間的門是安全門鎖,可能需要一些維護