鑽石飯店(Diamond Inn & Suites)

No hot water and the shower handle fell off in my hand. The other room had hot water but the drain did not work. Someone was in the parking lot playing loud music until 1:00 a.m. the website promised a continental breakfast but the didnt even have coffee.

Rooms was clean , quiet hotel , front desk very friendly had comfortable stay here . There’s snacks machine in lobby, also right across across street there’s a Waffle House pizza , Arby’s , 7-11 and more very convenient area only about 5 to airport

The place was the terrible not clean I had to clean the room shower curtain had mold on it the toilet was like sitting on a rocking chair the paint on the walls was awful the pillows was not usable the place was filthy this was the worst place I have ever been in

I was a little concerned when i first got there as someone was sleeping on the street just outside the hotel. The room is somewhat outdated but could see some upgrades. When i got to the room, i checked it out and found the light in the bathroom was very dim. I contacted the front desk and within minutes they were there to replace light bulbs. I was disappointed to find out there was no breakfast as the website says breakfast was included. The room was comfortable and very quiet. I would definitely stay there again.

Arrived at 9 pm just to sleep while touring colleges. Very unsafe. Dirty. Impossible noise on the highway. Lots of people hanging out in the steps and balcony. Room smelled like smoking. Cigarettes holes in the duvet cover. Yellow sheets.

For those who do not know, this facility is frequently used as temporary lodging for homeless people. Overnight travelers who are booking this as though it were an ordinary inexpensive hotel need to be aware.

The check in check out was smooth. The room how ever was not that great No shampoo, tiny bars of soap, evident water damage, saging celing in the bathroom, the dead bolt wouldnt work, no channel list and most important of all....no bible. Also no coffee maker or coffee and no breakfast like was advertised on their web site. They had snacks that were a bit over priced though.

I decided to stay one night this past weekend, most cheap hotels were booked up due to NASCAR being in Richmond during the weekend. This hotel was cheap and was walking distance to The Diamond for a Flying Squirrels game so I figured why not book here? I see that they are still going through the process of remodeling, they were paving the parking lot when I came in so not many spots were available, luckily they were finished a hour or so later. Staff was friendly, didn't have any issues with other guests being noisy which was great. My room was spacious, bed was comfortable, cleaning could be better, toilet was a little loose, wasn't able to take a hot shower but I managed. And it says breakfast was available, NOT TRUE, maybe only on weekends? Who knows? Overall it served its purpose.

Cheapest room in the downtown richmond area. Its near the highway so its loud. If youre traveling and need a place on a low budget this is for you. The staff are great. Great choice if youre in a band and traveling.