萬豪里士滿市中心 Residence Inn 飯店(Residence Inn Richmond Downtown)

Everything about this hotel was nice! Our room was clean, bed was comfortable, breakfast was good and valet parking was great. Chdckin was smooth also. I called to request extra towels and they sent them. Check was Wendell and Chafa at the front desk and they assisted helped me with my requests. Will definitely stay here again.

First impressions are everything when you pull into a hotel for the first time in an unfamiliar city. Cliff and TC, the hotel’s valets, couldn’t be better ambassadors! Right away we felt welcomed and taken care of. Cliff is a dynamo of energy who would be an excellent entertainer, but shared that he’s a third grade teacher. What lucky kids! All of the hotel staff that we encountered were extremely friendly and seemed happy to be at work, which can be rare to find today. The hotel is centrally located and within walking distance of many attractions. Would definitely stay there again!

Valet parking is wonderful and definitely worth the fee. My valet, Cliff, is exceptional. Intelligent, service oriented, friendly, and personable. A definite 10. I enjoyed my stay and conversations with the staff and guests. The hotel has good spaces for family time and conversations. Very relaxing, they see to all your needs and are responsive and helpful. I will stay here again.

Cliff, the valet, was funny, friendly, and helpful. Who can say they got a free comedy act while loading their trunk? The hotel is conveniently located to the conference center & walking distance to tons of stuff too… but it’s all about Cliff!

Valet service was excellent, especially Cliff. I also enjoyed the breakfast buffet. The gym was nice. The bedding is comfortable. Room was clean. Lots of restaurants nearby within walking distance. We had lunch at the urban farmhouse market which was delicious.

Cliff is a great face of your brand, very friendly and personable. Makes you feel welcome like old friends. Comfortable beds and large rooms. Would return again in future. Good location. Very friendly staff and clean grounds. Bar staff very nice as well.

We spent a few days here while our daughter was in a tournament. This is a nice hotel in a good location downtown. The rooms are clean and comfortable. There are lots of included touches to makes your stay more enjoyable (lobby bar, front desk shop with necessities, free breakfast, nice lobby with comfortable seating and outdoor courtyard, gym). All the staff were pleasant and helpful. Dan at the front desk deserves a special mention as he took great care of us for our entire stay.

The main entrance was closed but had poor signage and caused me to walk an extra city block with all of my luggage.

I had a great experience at the Residence Inn. I was in town for the Business Travelers Association gala and was impressed by the organizers. The ****** night seemed to be a big hit and the auction was a great way to round off the fun. Andrea was particularly helpful and engaging with navigating the auction and telling me about the property and surrounding things to do in the area. I will absolutely be back! Thanks, Andrea.