黑珍珠公寓飯店

The room itself was great. The service provided by one person at the front desk was below par. Not helpful and very poor communication about the possibility of an early check-in on the day we arrived. Had requested early check-in by email a week prior and requested again upon arriving early in the morning. Of course I understand if there is another guest staying that morning. That is not a problem. We were given no indication about timing of cleaning staff and were simply told it was anytime up to 3:00 pm. There was no service provided above and beyond in this regard, as there was no attempt to lift a finger to help us. I was very disappointed by this one person. Everyone else was great, and helped to preserve a 4 out of 5 rating for us.

Great Place to Stay in Reykjavik The Black Pearl was very comfortable and clean. It is located within a short walk of all the major attractions in Reykjavik as well as restaurants and bars but was quiet at night. Our room was well equipped and very modern and up to date. The staff are very accommodating and helpful.

The room was noisy. No AC. Not a 5 star property. No pool, no gym. No restaurant on property. It is just an apartment. We asked to make the sofa bed and was told it is 250 pounds per night. We asked for late check out by an hour and told it would cost 250 pounds. It is also far from downtown. For tours to pick up from nearby bus stop 4 the companies charge extra.

Highly Recommended Upscale and Convenient Location The location of this hotel is ideal for tourists.We arrived on June 17, which is a national holiday. The celebrations were family-centered. However, many streets were closed for the day. That made it hard to get to our hotel in our rental van, even with the use of Google Maps and Citymapper. We had rented a large van, so we rented a parking space in the secure garage. The garage space was tight. An elevator (lift) made it easy to take our luggage from the street-level garage to our apartments. Check-in was a breeze. The front desk clerk spoke English with ease. She was pleasant and very helpful. Our family of 8 travelers occupied two comfortable apartments, each with a convenient kitchen. Each spacious apartment was very clean with upscale decor and fixtures. In the apartment, the kitchen amenities included tea and coffee as well as all the usual kitchen appliances. The beds were comfortable. But, once in bed, it took us a long time to figure out how to use the TV remote correctly. The directions were not adequate. The binder with hotel information also lacked walking directions to nearby places to get food. This was frustrating for us as first-time visitors. Many restaurants and attractions are within walking distance.On the whole, I recommend this hotel highly and would stay there again without hesitation.