Hyatt Place Reno Tahoe Airport

공항과 너무 가깝고 셔틀버스 운행까지 거기다 직원분들 너무 친절합니다. 객실도 청결하고 조용하고 물 수압또한 만족. 무료조식이라 별 기대 없었는데 다른호텔 결제하고 먹는 조식과 비슷해서 저는 너무 만족했습니다.

I booked a normal King Room, but he gave us an accessible King Room when we checked in.

Good hotel and service.

Very nice. Great staff very friendly. Room is very modern and comfortable. The only negative was the lack of hot water for our shower. It was lukewarm at best. Having the refrigerator was great. I wish the room also contained a microwave.

Convenient location, close to the airport, good breakfast and reliable shuttle. However, the check-in process was extremely slow, which is almost inexcusable given the check-in time after a long flight. To just get into the hotel, we waited about 10 minutes outside in front of closed doors.

We arrived in Reno and specifically chose this hotel because it listed shuttle service. When we called no one answered the phone. When we checked in we were told that the shuttle service ends at 12 midnight. No where on the website was this listed. We had to walk to the hotel with my handicapped brother. I am not impressed and am glad that I chose a different hotel my return trip. I will not be back to stay qith Hyatt.

Great experience @ this hotel. The staff was approachable (Brianna & Vanessa - Front Desk Reps) and Filipino shuttle driver (forgot his name) were very friendly and answered all my questions.

We were warmly greeted by the staff and given our room information quickly. Our room was large--which we needed with a dog! But the carpet smelled like it had just been cleaned and was still drying (that Rug Doctor leftover smell). We dealt with it since we were just there for one night, but it wasn't necessarily pleasant. The pool was nice and it was helpful to have a standard breakfast in the morning. Overall our stay was ok.

They advertise a restaurant and had no hamburger buns, When asked about full breakfast again advertised ,Staff said no guarantee that there would be scrambled eggs as where was shortage of supplies. Staff was not experienced and rude, I will not stay again.